Bilingual Receptionist - Dallas Children's Advocacy Center
Dallas, TX 75228
About the Job
Work hours ar...Education and experience: High School diploma and at least 2-3 years working experience as a front desk receptionist with high client or patient traffic.
Language required: Bilingual, English/Spanish, reading and writing required.
Knowledge, Skills, and Abilities:
Knowledge of general administrative services responsibilities& duties
Knowledge of office automation including email, fax, scanning, printing and internet usage.
Knowledge of common software and database systems related to administrative duties.
Knowledge and experience using a multi-line phone system.
Ability to be resourceful, flexible, possess a positive attitude, tact, good judgement, and cultural sensitivity.
Excellent customer services skills.
Ability to ensure accuracy and confidentiality in all work.
Ability to problem solve and critically think in fast-paced environment.
Ability to work well as a team member with staff, partners, community professionals and volunteers.
Ability to plan for and keep track of multiple tasks and duties.
Ability to demonstrate and provide great customer service in chaotic environments.
Skilled in time management, communication, organization, and attention to detail
Skilled in Microsoft Office Suite (Intermediate)
Skilled in handling escalated issues via phone and in-person.
Demonstrated ability to work with all levels of employees, board members, partners, and community.
WORK ENVIRONMENT:
Work Location: All work must be performed in the office due to client confidentiality.
Mental and Physical Abilities: Duties are usually performed seated with occasional periods of standing or walking. Limited physical effort is required associated with lifting and carrying objects (less than 25 lbs).
Working Conditions: Work may be performed but is not limited to an office environment.
Essential Functions: This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
Core Values: Must demonstrate/live our organization’s core values: 1. Put the child first in all we do, 2. Operate as a part of a seamless team, 3. Work with a servant’s heart.
DCAC is proud to be an Equal Opportunity Employer and we believe in an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
BENEFITS:
100% Paid Employee Health Insurance-PPO
100% Paid Employee Dental Insurance
100% Paid Short Term Disability
100% Paid Long Term Disability
100% Paid Basic Term Life and AD&D Benefits (one times your annual earnings up to $50,000)
Vision Insurance through Superior Vision
Pet Insurance through Nationwide
Legal Services through Freshbenies
Flexible Spending Account
Dependent Spending Account
Six (6) weeks' of paid Parental Leave
Employee Assistance Plan (EAP)
Health Advocate
WellVia Teladoc Program
403b Retirement and Contribution Plan with up to a 4% employer contribution
Supplemental Insurance: Accident Insurance, Hospital Indemnity Insurance, Critical Illness Insurance
Bilingual Stipend (English/Spanish) of $2,700 annually
Cell Phone Stipend
10 Paid Holidays
2 Floating Holidays
14 Wellness Days
10 Vacation Days
DCAC participates in the Public Service Loan Forgiveness Program (PSLF)