Bilingual Mortgage Assistant - City Personnel

A dynamic and impactful non-profit organization is seeking a Bilingual Mortgage Assistant to join their team. This role is perfect for a detail-oriented, organized, and service-driven professional fluent in English and another language. The position offers an opportunity to make a tangible difference in the community by supporting diverse clients with their mortgage needs.

Company Highlights

• Mission-driven organization focused on community development.
• Collaborative and inclusive work environment.
• Opportunities for growth and skill development.

Key Responsibilities

• Assist clients with mortgage application processes, ensuring documentation is complete and accurate.
• Communicate clearly and effectively in both English and [second language] to address client questions and concerns.
• Maintain up-to-date records and manage client files with confidentiality and precision.
• Coordinate with internal departments and external partners to streamline the mortgage process.
• Educate clients on mortgage options and guide them through the steps to homeownership.
• Provide administrative support to the mortgage team, including scheduling and correspondence.

Qualifications

• Fluent in English and [second language]; proficiency in Spanish is highly preferred.
• Previous experience in mortgage services, financial assistance, or customer service is required.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills, with the ability to empathize with clients from diverse backgrounds.
• Proficient in Microsoft Office Suite and comfortable learning new software.
• Passionate about helping underserved communities achieve their financial goals.

Salary Range

• Competitive salary of $45,000-$55,000 annually, commensurate with experience.

Submit your resume today for immediate consideration!

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Please Note: City Personnel offers extended interview hours from 7 am-7 pm upon request.

City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For nearly 20 years, we’ve been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts. Our deep understanding of the local job market allows us to offer personalized support and outstanding opportunities. Whether you're seeking temporary, temporary-to-permanent, or permanent positions, we’re here to help. Contact us today at (401) 331-2311 to find your perfect job match!

City Personnel is an Equal Opportunity Employer. We do not discriminate against applicants due to race, national origin, religion, marital status, military status, disability, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact us at admin@citypersonnel.net.