Bilingual Medical Scheduler CSR (Medical Office) - FurstStaffing
Rockford, IL 61104
About the Job
Bilingual Medical Scheduler CSR
We have an immediate Furst-to-Hire opening for a Bilingual Medical Scheduler CSR to join the team at a local clinic. The Bilingual Medical Scheduler CSR is responsible for answering and routing all incoming phone calls as well as other tasks related to scheduling, updating patient information, forwarding calls and taking medical messages within the electronic system.
Hours: 8:30am to 5pm, M-F, with rotating evenings from 11:30am to 8pm and every other Saturday from 8am to 12pm.
Pay: $15/hour
Benefits: FurstStaffing Benefits
Bilingual Medical Scheduler CSR Responsibilities:
- Answer incoming calls; work with callers in distress or need
- Comply with all HIPAA standards
- Determine the needs of callers and handle appropriately and with efficiency using the overhead paging system
- Document messages in the electronic medical record system concisely and accurately
- Coordinate with nursing staff to ensure patient triage healthcare needs are met
- Schedule patient appointments accurately
- Verify and update patient demographics
- Collect and track data for routine reporting
Bilingual Medical Scheduler CSR Requirements:
- Ability to communicate effectively and diplomatically with patients and clinical personnel
- Ability to answer high volume of incoming calls in a fast-paced environment
- Medical terminology preferred
- Professional communication skills, able to utilize correct grammar and spelling
- High school diploma or equivalent; Associate’s degree preferred
- Possess strong customer service skills
- Exhibit excellent attendance, punctual and dependable
- Detail oriented with the ability to work with little or no supervision
- Ability to understand and follow verbal and written communication
- Ability to work well in a team environment and manage well under pressure
The Bilingual Medical Scheduler CSR opportunity is available immediately. For consideration, please apply here or contact Caitlyn, Courtney or Janis at 815-229-7810.
Source : FurstStaffing