Bilingual Healthcare Customer Service Representative - Remote | WFH - Get It Recruit - Healthcare
Phoenix, AZ 85002
About the Job
Welcome to the vital role of a Healthcare Customer Service Representative, where you serve as the cornerstone of our organization and the initial point of contact for our valued patients. We prioritize empowering our Customer Service Representatives through comprehensive training to adeptly guide patients through the billing process and resolve any outstanding balances. Via telephone, you engage in active listening, offering compassionate assistance to patients, and skillfully negotiating and collecting payments to alleviate their concerns.
Your compassionate demeanor and adept problem-solving skills, coupled with a resiliently positive attitude, are pivotal to your success in this role. Even in the face of challenges, you consistently deliver outstanding customer service while efficiently addressing billing inquiries. The knowledge that your efforts have made a tangible difference in someone's life is undeniably rewarding and constitutes the most fulfilling aspect of your role.
QUALIFICATIONS
High school diploma or equivalent
Previous experience in customer service
Familiarity with healthcare billing and finance processes
Understanding of HIPAA regulations
Ability to swiftly grasp new software applications
Do you possess a genuine desire to aid others and contribute positively to the community? Are you a collaborative team player with exceptional communication skills? Can you deliver exemplary customer service over the phone, coupled with empathetic active listening skills? Is your approach characterized by a positive and can-do attitude? If so, you might be an ideal fit for this position!
WORK SCHEDULE
Our Healthcare Customer Service Representatives benefit from flexible scheduling options, including Monday to Friday from 8:00 am to 5:00 pm, 8:30 am to 5:30 pm, and 9:00 am to 6:00 pm. Please note that this position is currently temporarily remote due to COVID-19.
ARE YOU READY TO JOIN OUR TEAM?
If you possess prior experience in customer service and healthcare billing and finance, and believe you align with the ethos of our organization, we invite you to complete our brief 3-minute, mobile-friendly application. We eagerly anticipate the opportunity to connect with you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour
Your compassionate demeanor and adept problem-solving skills, coupled with a resiliently positive attitude, are pivotal to your success in this role. Even in the face of challenges, you consistently deliver outstanding customer service while efficiently addressing billing inquiries. The knowledge that your efforts have made a tangible difference in someone's life is undeniably rewarding and constitutes the most fulfilling aspect of your role.
QUALIFICATIONS
High school diploma or equivalent
Previous experience in customer service
Familiarity with healthcare billing and finance processes
Understanding of HIPAA regulations
Ability to swiftly grasp new software applications
Do you possess a genuine desire to aid others and contribute positively to the community? Are you a collaborative team player with exceptional communication skills? Can you deliver exemplary customer service over the phone, coupled with empathetic active listening skills? Is your approach characterized by a positive and can-do attitude? If so, you might be an ideal fit for this position!
WORK SCHEDULE
Our Healthcare Customer Service Representatives benefit from flexible scheduling options, including Monday to Friday from 8:00 am to 5:00 pm, 8:30 am to 5:30 pm, and 9:00 am to 6:00 pm. Please note that this position is currently temporarily remote due to COVID-19.
ARE YOU READY TO JOIN OUR TEAM?
If you possess prior experience in customer service and healthcare billing and finance, and believe you align with the ethos of our organization, we invite you to complete our brief 3-minute, mobile-friendly application. We eagerly anticipate the opportunity to connect with you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour
Source : Get It Recruit - Healthcare