Bilingual Customer Service Representative from Tri-Starr Talent

Bilingual Customer Service Representative

Pay Rate: $20/hr.

Duties/Responsibilities:

• Answers incoming calls, takes information, refers calls to proper departments.
• Provides information regarding city services, functions, attractions, transportation, schedules, etc.
• May greet tourists and visitors in person or by telephone and answers questions.
• Inputs data and maintains databases.
• Compiles and prepares information and reports as requested.
• May prepare badges and registration information.
• May collect money using various payment methods.
• Performs related duties and fulfills responsibilities as required.

Required Qualifications:

• High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
• One (1) year experience dealing with the public servicing client/customer requests.
• Bilingual -Spanish/English speaking
• Excellent customer service and listening skills
• Strong attention to detail and ability to meet deadlines
• Accurate data entry skills and working knowledge of Word and Excel