Bilingual Customer Service Representative - Florida One Insurance
Hillsboro Beach, FL
About the Job
Join Florida One Insurance as a Full Time Bilingual Customer Service Representative and jump into an electrifying environment where your communication skills truly shine! Enjoy the thrill of engaging with our diverse clientele, helping them navigate their insurance needs while making a meaningful impact. Experience the vibrant energy of our onsite workspace, where collaboration thrives in a fun and relaxed atmosphere. With a competitive pay range of $46,133 - $65,405 per year, your hard work will be recognized!
You will be provided great benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Don't miss the chance to become part of our dynamic team that embraces empathy and problem-solving, while making every day exciting! Ready to take that leap? Apply today!
Let us introduce ourselves
Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products/services and unparalleled customer experiences. We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success. We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates. Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.
What does a Bilingual Customer Service Representative do?
As a Customer Service Representative Sales Insurance Agent at Florida One Insurance, your exhilarating day begins with a strategic review of your agenda, setting the tone for an engaging experience. You swiftly address urgent client emails and voicemails before diving into a dynamic rhythm of inbound and outbound calls. Every conversation presents an opportunity to connect with potential and existing clients, where you'll skillfully present a variety of insurance products, assess their unique needs, and craft tailored solutions.
You'll expertly handle policy inquiries, process new applications, and assist with policy changes or renewals, ensuring every client feels valued and understood. Throughout your day, you'll update client records, track sales metrics, and actively pursue leads. Engaging in team meetings keeps you sharp on new products and market trends.
As you wrap up your shift, you document all interactions, setting yourself up for success tomorrow while balancing persuasive sales techniques with genuine customer care!
Does this sound like you?
To excel as a Customer Service Representative Sales Insurance Agent at Florida One Insurance, a unique blend of skills is essential. First and foremost, outstanding communication abilities are crucial for engaging effectively with diverse clients and clearly presenting insurance options. Strong problem-solving skills will enable you to assess client needs and tailor solutions that meet their coverage requirements with confidence. A genuine empathetic approach fosters trust and rapport, making clients feel valued throughout their journey. Additionally, having a proactive attitude towards learning about new products and market trends is critical, as it helps you stay informed and agile in a competitive landscape.
Excellent organizational skills will aid in managing client records and tracking sales metrics efficiently. Finally, a persuasive yet customer-centric mindset will balance the art of sales with a commitment to exceptional service, ensuring that clients are both satisfied and well-informed.
Get started with our team!
If you think this job is a fit for what you are looking for, great! We're excited to meet you!