Bilingual Customer Service Rep at Express Employment Professionals
Fort Lauderdale, FL
About the Job
Job Title
Customer Service Representative
Location
Fort Lauderdale, FL
Pay
$50,000–$55,000/year (Salary)
Job Type
Full-Time
Schedule
Monday–Friday, 8:00 AM–5:00 PM
Overview
Express Employment Professionals in Fort Lauderdale is seeking a professional and customer-focused Customer Service Representative for a leading tile company. If you enjoy helping customers, have strong communication skills, and thrive in a fast-paced environment, we encourage you to apply!
Key Responsibilities
- Assist customers in person, over the phone, and via email with inquiries and support.
- Serve as the primary support contact for sales representatives.
- Answer incoming calls and manage orders efficiently.
- Provide product information and answer questions about stock availability.
- Enter customer orders accurately and track order progress.
- Handle warranty issues, shipping damages, and customer concerns professionally.
- Manage turnaround times to meet customer expectations.
- Develop a strong understanding of the company’s tile products and services.
Qualifications
- Previous customer service experience preferred, especially in a sales or product-based environment.
- Strong communication skills (verbal and written).
- Proficient in managing multiple tasks and meeting deadlines.
- Detail-oriented with excellent organizational skills.
- Comfortable learning and discussing product details with customers.
- Dependable and team-oriented with a proactive approach.
Why Join Us?
- Competitive salary of $50,000–$55,000 per year.
- Full-time, consistent schedule with weekends off.
- Opportunity to work with a supportive team and established company.
- Gain in-depth product knowledge and professional growth opportunities.
- Comprehensive benefits package available.
How to Apply
Call us at 954-459-7003 to schedule an interview and take the first step toward a rewarding career today!
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PandoLogic. Keywords: Customer Service Representative, Location: Fort Lauderdale, FL - 33317