Bilingual Associate Clinical Social Worker - Petaluma Health Center

Petaluma Health Center is an eleven-time award winner in the North Bay Business Journal's Best Places to Work for 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011 and 2009 and we were named as one of the Healthiest Companies in the North Bay' by the North Bay Business Journal for the last 5 consecutive years.

The Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.

FULL TIME EMPLOYEE BENEFITS:

• 21 Days of Paid Time Off
• 10 Paid Holidays
• Medical Insurance (Entire deductible paid by us!)
• 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
• Dental Insurance
• Vision Insurance
• Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
• 401K Matching after 1 year of employment
• Flexible Spending Account, Dependent Care FSA
• Life Insurance (included at no cost to the employee)
• Long Term Disability (included at no cost to the employee)
• Employee Assistance Program (included at no cost to the employee)

Summary: The Associate Clinical Social Worker will provide high-quality psychological services in an integrated care setting. Partner as a flexible member of the multidisciplinary healthcare team to provide seamless care for patients. Assess and diagnose mental health and chronic conditions. Design appropriate interventions to meet patient needs, including coordinating care with community resources as needed. Provide effective, evidence-based interventions to patients, and facilitate same-day and crisis services as needed. Work at maximum potential to meet access and productivity needs while providing high quality care. Contributes to clinic quality goals. Maintain all standards and complete all responsibilities toward accrual of supervised professional experience toward license eligibility. Contribute to clinic quality goals and improvement efforts. Perform other duties as assigned, including but not limited to after evening hours and assignment to outside locations within PHC federal scope such as school-based clinics and homeless shelters.

Areas of Responsibility:

Participation in Integrated Care Team:

· Functions as collaborative member of integrated care team

· Readily accepts warm handoffs and provides follow-up recommendations to referring provider

· Shares skills and interventions with members of integrated team to facilitate coordinated treatment

Assessment:

· Consistently uses screening tools to assess mood, risk, and progress in treatment

· Appropriately and expediently diagnoses mental health disorders based on DSM-V criteria

Intervention Design:

· Determine appropriate level of treatment for individual patients and episodes of care

· Coordinate care with community resources as appropriate

· Utilize outcomes-based practice tools to ensure high quality patient care and tailor delivery of brief interventions

· Works collaboratively with Behavioral Health leadership to develop treatment programs specific to patient populations and treatment needs

Intervention Delivery:

· Provides psychological assessment and brief treatment to individuals and families

· Documents progress/data in medical records using objective, measurable methods

· Treats psychological disorders to effect change

· Selects approach to use in brief individual therapy and modifies

· Collaborates with Psychiatrists and other specialists in developing treatment recommendations

Access and Productivity:

· Works at maximum potential to meet productivity requirements in order to improve patient access and fiscal viability while maintaining quality care

· Adheres to health center standards for productivity as defined by the medical director and senior management

· Facilitates same-day access for patients in need of Behavioral Health treatment or assessment

Professional Development and Relationships:

· Utilizes Continuing Education resources to ensure compliance and skills necessary to practice in PHC treatment model. Willingly seeks additional training when needed in order to successfully fulfill job requirements

· Models clear communication and conflict resolution skills with coworkers and patients

· Continually assesses needs of community and patients, and trends in psychology, to ensure cutting-edge treatment

· Participates in quality improvement initiatives. Adheres to quality assurance guidelines and aids the health center in reaching its clinical quality goals. Adheres to nationally recognized health care standards

· Knows and follows clinic policies and procedures

· Demonstrates competent knowledge in delivering behavioral health services to patients through peer review as established through the medical staff bylaws, recommendations of each licensing Board, and clinic Quality improvement Program

· Supports and contributes in a positive manner to clinic efforts to maintain and improve patient satisfaction in all aspects of care delivery

· Meets all time commitments by arriving on time to the clinic and working entire shift or more as needed

· Attends and actively participates in supervision for oversight of clinical work. Responsible for maintaining all records and communication for licensing eligibility and for the acquisition of a license when hours are complete.

· Willingly performs other duties within the scope of practice as assigned

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience:

· Master’s degree in Social Work from an accredited School of Social Work

Desired Skills:

· Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data

· Technical Skills - Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others

· Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance

· Interpersonal Skills - Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things

· Oral/Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; writes clearly and informatively

· Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions

· Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments

· Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions

· Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events

Licenses and Certifications:

· A valid and active Associate Clinical Social Worker registration issued by the California Department of Consumer Affairs, Board of Behavioral Sciences.

· Active and valid Associate Clinical Social Worker registration must be maintained continuously until successful completion of the examination process for licensure as a Licensed Clinical Social Worker.

· Registered Associate Clinical Social Workers must obtain licensure within six (6) years from the original date of registration with the California Department of Consumer Affairs, Board of Behavioral Sciences. Failure to obtain licensure within the aforementioned timeframes may result in termination.

· Basic Life Support required.

Language Skills: Bilingual in Spanish required. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 

Mathematical Skills: Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills: High level of computer literacy and proficient in MS Office (Word, Excel and Outlook), electronic medical records and web applications.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Movement within health center complex environment repeatedly throughout the day

· Ability to write by hand, use phone, use computer keyboard and mouse extensively to perform general office functions

· Manual wrist and finger dexterity and wrist-finger speed sufficient to perform repetitive actions for extended periods of time

· Ability to effectively communicate by hearing continuously and speech in a manner which can be understood by a diverse population

· Ability to give and follow verbal and written instructions with attention to detail and accuracy

· Must have visual acuity near and far (20 inches to 20 feet), depth perception, field of vision, ability to focus on an object, ability to identify and distinguish colors

· Ability to sit or stand for extended periods of time (minimum periods of one (1) hour at a time)

· Ability to frequently walk, bend, squat, stoop, kneel, twist, crouch, and climb with the use of a step stool

· Ability to grasp, hold and pick up and reach with hands and arms

· Ability to frequently lift and or move up to fifteen (15) pounds

· Ability to occasionally lift and carry up to twenty-five (25) pounds (periodic lifting of supplies or equipment)

· Ability to coordinate multiple tasks simultaneously

· Ability to travel to and from other health center sites and community location

Salary Scale: $85,000 per year