Bilingual (Spanish) Parts Specialist - CSR - Integrity Staffing Solutions

• Weekly pay
• Hour long lunches
• Medical and dental benefits after 8 hours
• Employee referral bonuses

• Positively interact with customers about products and services we offer.
• Acquire part numbers needed to process customer orders (source unknown part numbers through provided manuals, and/or catalogs
• Assist customer requests, identifying needs, and then transact customer orders upon confirmation and according to payment terms.
• Fill orders from local inventory by pulling, packing, shipping, and verifying the accuracy of orders.
• Execute direct-ship orders via purchase order system and workflow process.
• Track shipments, follow-up as needed, and notify customers of shipment status.
• Manage workflow processing of Return, Warranty, and Credit Orders via operating system. Track, follow-up, and communicate until completed.  
• Respond to inquiries and resolve challenges with excellent customer satisfaction.
• Maintain cleanliness, supply of stock, and operation of department equipment and tools.
• Participate in inventory and/or cycle count processes as assigned.
• Analyze various orders and effectively communicate challenges to prevent errors and maintain time management.
• Perform other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

• High School Diploma required, associate degree preferred.
• 2 years minimum experience in a customer service environment
• Parts experience and mechanical aptitude preferred.
• Must be highly organized and detail-oriented, preparing and maintaining accurate records.
• Must be proficient in Microsoft Office suite (Word, Excel, Outlook, and PowerPoint)
• Must be able to read and write in English, perform basic math, and navigate a variety of manuals.
• Must be able to comprehend complex, multi-step written and oral instructions.
• Excellent communication and etiquette
• Maintain quality focus and integrity working with detailed confidential information/data.
• Flexibility to work with diverse individuals and in a team environment.
• Possess the ability to identify challenges and resolve them with positive results.
• Quick learner and ability to accept and retain job-related training.
• Work under moderate supervision using standardized practices and/or methods, providing information and/or communicating to others.

• Fast-paced environment, in a combination of office and warehouse.
• Must be able to lift up to 60 pounds.
• Must be bilingual in English and Spanish

We're passionate about connecting great talent with great companies across the country. Whether you're looking for a full-time job or a part-time gig, you've come to the right place. We value the differences in others and understand how inclusion and diversity power the workforce of today. Let us become your Opportunity Engine. Why do all the work finding a job, when we do it for you. Not only do we get you in front of the best jobs in the market - we get you hired and keep you working. Why not start your journey with us today?