Bilingual Account Executive (Arlington, TX) - Surge Staffing

Summary:

The Bilingual Account Executive is responsible for the profitable operation of the company. This includes overall responsibility for achieving profit results consistent with established expectations and implementing a consistent business development program to maximize billable hours and sales growth, thereby increasing market share and operating profits.

• Must be able to read, write, and speak Spanish and English.
• Assist management in the annual preparation of a detailed forecast including projected billable hours, sales, gross profit and net profit (manage expenses necessary to achieve the desired net operating profit).
• Directly responsible for the company's revenue
• Develop plans and strategies for developing business and achieving the company's sales goals
• Manage operations and resources to deliver profitable growth
• Exceed customer expectations and contribute to a high level of customer satisfaction
• Provide detailed and accurate sales forecasting
• Put in place infrastructure and systems to support the success of the sales function
• Compile information and data related to customer and prospect interactions
• Manage key customer relationships and participate in closing strategic opportunities
• Travel for in-person meetings with customers and partners and to develop key relationships
• All other duties that may arise to assist in the success of Surge Staffing
• Implement and monitor Surge Staffing quality standards for all services rendered.
• Implement and manage a detailed marketing program of personal sales calls, telephone sales, direct mail in-office demonstrations and public relations for the company.
• Accurate reporting that is required by client and Surge as requested.
• Provide supervision, leadership, counseling, and disciplinary action of on-site managers per facility as assigned.
• Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
• Work closely with the marketing function to establish successful channel and partner programs
• Direct and manage customer development activities, including face-to-face customer contact to create and develop a good business relationship with existing and inactive customers and retain and build additional revenues
• Implement bill/pay structure to ensure a proper gross profit level in conjunction with management team
• Determine customer credit extensions with assistance from the corporate credit department.
• Implement corporate collection policies and procedures.

REQUIREMENTS

• Must be able to read, write, and speak Spanish and English.
• Bachelor's degree or equivalency in work experience and education required.
• Previous experience in sales, human resources, or a service industry required.
• Strong sales/marketing skills needed to meet business development goals.
• Proven track record for successful business development.
• Strong PC skills and the ability to navigate within the iforce system
• Must have strong written and verbal communication skills, as well as strong customer service skills.
• Ability to advise, counsel, guide, and negotiate with others (e.g., staff, temporaries).
• Ability to develop (i.e., through teaching, training, etc.) the professional skills of employees.
• Ability to analyze and evaluate people, data, and things to determine courses of action.
• Ability to effectively and tactfully deal with people.
• Ability to shift back and forth between two or more tasks.
• Ability to understand and accurately apply basic math skills.
• Ability to make competent use of work-related equipment and materials.
• Ability to access areas where needed people, information or equipment are located.
• Ability to produce results within an unstructured environment and have the flexibility to identify and respond to changes in priorities.