Bid Center Customer Experience Engineer - Nesco Resource, LLC
Westerville, OH 43082
About the Job
POSITION SUMMARY
Integrate component services to produce a cohesive and technically sound service solution proposal for company customers by providing technical support and customized service options.
The individual will work closely with key company Services stakeholders to create professional service and commissioning solution proposals.
Support sales of Service portfolio through efficient and effective quoting based on international standard specifications for electrical power equipment & systems.
Provide initial RFP review to identify suitability to our business and plan actions necessary to successfully bid and compete.
RESPONSIBILITIES
- Develop clear, concise, and technically sound service solutions proposals for customer review and acceptance based on customer requirements and/or RFPs. These proposals may include multiple services including acceptance testing of electrical power systems and arc flash studies.
- Apply Quote Configurator tool to provide comprehensive quote support to Sales Engineers and associates.
- Produce customized service proposals/quotations ensuring proposal reflects proper scope, required technical specifications, and company profitability requirements.
- Apply application engineering competencies to identify and recommend applicable service requirements.
- Work with company sales personnel to define incremental scope and develop service solutions proposals based on the key findings and recommendations raised during system audits, professional assessments, and/or electrical testing.
QUALIFICATIONS
- BS degree in Engineering (preferably Electrical), or equivalent experience.
- 1-3 years of experience in electrical technical scope review and formal proposal development.
- Intermediate-Advanced English level (Proficiency Speaking).
- Preferable knowledge of international standards such as NFPA 70E, IEEE, and ANSI/NETA.
- Fluent English written, and verbal required including electrical and mechanical terminology.
- Candidate must have a broad knowledge of MV/LV electrical systems.
- Must have the ability to read and interpret electrical schematics and one-line diagrams.
- Understanding of 3-phase power and working knowledge of batteries, switchgear, and supported products.
- Collaborative skills, detail-oriented, and ability to manage multiple priorities.
- Excellent problem-solving abilities and capable of resolving contract and product issues.
- Proficiency in Microsoft Word, Excel, Outlook, and Adobe Acrobat.
- Team player with outstanding verbal and written communication skills.
- Needs to have a strong understanding of electrical infrastructure design objectives, performance factors, and physical requirements.
- Essential knowledge of international standards such as NFPA 70E, IEEE, and ANSI/NETA.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Source : Nesco Resource, LLC