Bi-lingual Insurance CSR - Farmers Insurance District Office - West Covina

Are you looking to grow? So are we! Farmers Insurance - Heidi Vincent Agency - Arcadia, California, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Bi-lingual Customer Service Representative. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Salary Range: $18.00 - $20.00 per hour

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Career Growth Opportunities

Mon-Fri Schedule

Responsibilities

• Provide exceptional customer service and support to client.
• Responds to all inquiries, policy requests, and sales requests within a specified timeframe.
• Maintains inventory of office supplies and forms - places orders as needed.
• Stay up-to-date on industry market trends and best practices.
• Work independently and as part of a team.

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Confident, self-starter who works well independently.
• Must have ability to multi-task.
• Prior Sales Experience.
• Willing and able to become insurance licensed.