Benefits Technology Specialist Enrollment - Alera Group

NEEBCo, an Alera Group Company is seeking to hire an Electronic Enrollment Specialist to join our team. The ideal candidate will be anenthusiastic, service-oriented, detail-focused team player to effectively process employee benefits enrollment requests and related customer service inquiries from our benefits technology platform.

Responsibilities:

• Understand enrollment and eligibility rules and guidelines
• Working knowledge of multiple enrollment and billing system platforms
• Comfort level with Microsoft Office Products and carrier enrollment systems
• Maintain and develop relationships with assigned client and carrier contacts
• Assess, clarify and validate client service needs on an ongoing basis and refer to the responsible Account Manager as necessary

Qualifications:

• Data entry experience
• Experience with electronic enrollments
• Experience with client services or managing employee benefits
• Ability to coordinate multiple entities involved with assigned clients (i.e. Account Managers, Carriers and Third Party Administrators)
• Ability to prioritize, multi-task and handle interruptions
• Ability to work independently and as a team member
•  Strong interpersonal and communication skills with co-workers, clients, and vendors
•  Excellent oral and written skills
• Critical thinker
• Deadline and detail oriented
• Strong organizational and time-management

Working Conditions:

• Fast paced professional office environment
• Hybrid in office/remote schedule once fully trained

Benefits:

• Competitive compensation
• Medical, dental, vision, life, STD, LTD, Accident, Cancer and Voluntary Life insurance offered
• 401(k) retirement plan with company match
• Paid holidays
• Flexible vacation policy
• Sick time

Job Type: Full-time