Benefits Specialist - AssuredPartners

We are seeking an experienced Benefit Specialist with broker experience to manage and enhance our employee benefits programs. The ideal candidate will have a strong background in benefits administration, excellent communication skills, and the ability to work effectively with insurance brokers and carriers. The candidate MUST be proficient in Microsoft products and system management and be computer savvy. Training on broker experiences will be provided for the right candidate.

The Ideal Candidate:

• Problem-Solving: Ability to address and resolve benefits-related issues efficiently.
• Customer Service: Excellent interpersonal skills to provide top-notch support to employees.
• Attention to Detail: Meticulous in managing benefits data and documentation.

• Serve as primary day-to-day point of contact for client contacts (typically Benefits and Human Resources staff).    
• Perform administrative tasks related to all types of employee benefit programs for assigned clients, including group medical, dental, vision, life, disability, Health Savings Accounts, Flexible Spending Accounts, and retirement accounts.    
• Lead or assist in leading open enrollment activities for assigned clients.  These activities include project planning, communications, system updates, and processing enrollment changes.  
• Communicate benefits information to all clients’ employees, including in-person benefits meetings, webinars, and one-on-one employee support.   
• Resolve employee issues through customer service, including resolution of issues escalated by Customer Service Representatives.    
• Process employee demographic changes in systems, including new hires, status changes, qualifying events, and terminations; Process employee enrollment changes with benefit plan provider (carrier) systems, through both electronic enrollment files and carrier web portals.    
• Manage client business process and identify areas for continued improvement, making recommendations to update processes, as required.  
• Serve as a subject matter expert on the client's plans and administrative procedures and as the key resource for day-to-day issues.  Direct the team on handling plan or client specific questions, keeping the team updated on client-specific information.  
• Prepare Invoices for submission to client. Prepare Vouchers for submission to Finance for payment of benefit premiums to carriers. Prepare Client reports, including Retirement Funding reports.  
• Process data files received from the Client for integration with systems. Perform carrier billing reconciliations (carrier bill versus benefits system).  
• Other duties as assigned. 
• Travel is expected to be 10-20% in this role. 

• Education Bachelor degree preferred; or 3-5 years of related experience and/or training; or equivalent combination of education and experience.
• Experience: Proven experience as a Benefit Specialist or similar role, with specific experience working with insurance brokers. 
  • Minimum three (3) years’ experience in human resources or benefits administration; Experience with HRIS, payroll, and benefits administration. 
• Knowledge: In-depth understanding of various employee benefits programs and relevant laws and regulations.
• Skills: Strong analytical, organizational, and communication skills. Proficiency in HRIS and related software.
• Technical Proficiency: Must be proficient in Microsoft products (e.g., Excel, Word, PowerPoint) and system management. Being computer savvy is essential.
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To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:   

• Competitive base salary   
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options    
• Company match 401(k) plan – 50% up to 6%!   
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers    
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists   
• Pet benefits & discounts    
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners  

Accretive is a collection of elite specialty and wholesale agencies supported by experienced industry leaders. Our expertise is broad, and our innovative culture runs deep. We value relationships above all else and consistently deliver best in class customized solutions and service you can trust.

Accretive is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.  We are proud to be one of the largest brokers in the country, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. Accretive is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!