Benefits Enrollment Specialist - Illumination Foundation

“Every person deserves compassion, dignity, and the safety of a place to call home.”

Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children’s and family programs. IF currently has 13 facilities with 22 micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

Job Description
The Benefits Enrollment Specialist is responsible for auditing client charts to confirm MediCal
enrollment, assist clients with MediCal and MediCare enrollment, and communicate with hospitals regarding Illumination Foundation’s recuperative care program.
The pay range for this position is $24.00 - $26.00 per hour, depending on experience.
 

Responsibilities

• Audit Illumination Foundation client charts to confirm MediCal benefits enrollment.
• Perform insurance entry clean ups as needed.
• Assist clients with MediCal recertification and enrollment.
• Identify clients eligible for MediCare and assist them with benefits enrollment.
• Demonstrate a strong understanding of MediCal and Medicare insurance.
• Demonstrate a strong understanding of Managed Care Plans in the Southern California area
• Demonstrate familiarity with hospitals in the Southern California area and sufficient knowledge to competently discuss recuperative care services with hospitals.
• Demonstrate sufficient knowledge of Social Services Agency and Department of Public Social Services processes.
• Act in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility. Acts above reproach in all that is done on behalf of Illumination Foundation.
• Models openness, honesty and accountability to colleagues, volunteers, donors and all others involved with Illumination Foundation.
• Must accept personal responsibility and accountability for performance of duties.
• Must maintain confidentiality of work-related information and materials.

Expectations

• Prioritize individual and client health and safety.
• Be able to meet targets and work under pressure.
• Communicate with tact and professionalism.
• Set and maintain healthy boundaries with clients.
• Demonstrate the ability to maintain confidentiality of client information and work-related information/materials
• Uphold Illumination Foundation’s Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, Client-Centered Care, Innovation, Advocacy, and Stewardship and Compliance.

Preferred Experience/Minimum Qualifications
Required:

• Valid CA Driver’s License and eligibility for company vehicle insurance.
• Bachelor's degree or higher in public health, public administration, or a related field
• Customer and client relations skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).
• Understanding of MediCal, Medicare, and continuum of care homeless services

• 2 years working in homeless services.
• Bilingual in English and Spanish.

Benefits

• Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
• Dental and Vision Insurance
• Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 10 days vacation PTO/year
• 6 days sick PTO/year
• 10 days holiday PTO/year
• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans

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