Benefits Coordinator at Healthcare Services Group, Inc.

Healthcare Services Group (HCSG) is currently seeking to fill the position of (LOA) Leave of Absence Administrator to join our growing Corporate Team in Bensalem, PA!

JOB PURPOSE:  This role is primarily responsible for coordinating and administering Leaves of Absence (LOA) and Disability processes, company-wide and across multiple states. Determine and communicate eligibility and available benefits to employees using knowledge of federal and state leave regulations and Company policies and procedures. Handle a high volume of leave of absence cases and intake of constant daily requests and questions on LOA.

Who We Are
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, dining, and
dietitian services within the healthcare market. For more than 45 years, we have provided essential
services to thousands of healthcare communities nationwide. As one of America's Most Trustworthy
Companies, we put our collaborative values to work with empowerment and development
opportunities for team members at every level.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Administers LOA for employees across multiple states, in accordance with federal, state and local regulations, as well as Company policies and procedures.
• Determines employee eligibility for LOA, including but not limited to FMLA, ADA and state-specific leaves.
• Reviews benefit coverages, determines which forms are necessary, and mails required forms to employee.
• Tracks employee LOA and maintains documentation necessary for regulatory needs.
• Identifies and advises management of trends and problems, as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement.
• Ensures that the LOA and ADA policy is being applied consistently and properly by managers and supervisors by providing proactive training and guidance in conjunction with HR leadership.
• Work cross functionally with multiple departments in regards to Employee Relations, Benefits, Worker’s Compensation and Payroll to ensure Company requirements are met.
• Maintain highly confidential employee files and ensure HIPPA compliance.
• Assists with departmental mailings as needed.
• Performs other duties as assigned.

Knowledge, Skills and Abilities:

• 1+ years’ experience in Human Resources, Benefits, or LOA administration required
• Demonstrated understanding of federal, state, and local laws as they relate to LOA and ADA
• Demonstrated understanding of benefits administration preferred
• Strong organizational skills with excellent verbal and written communication skills
• Bachelor’s degree from accredited 4-year institution required; relevant industry experience may be acceptable in place of degree
• Holds self accountable for high personal standards of conduct and professionalism
• Proven ability to handle confidential information appropriately and comply with Health Insurance Portability and Accountability Act (HIPAA)
• Proficiency in building and maintaining good working relationships with others
• Strong computer skills to include Microsoft Office; ability to demonstrate a working knowledge of other systems as required
• Proven ability to plan, organize, and prioritize to deliver results and complete assignments within deadlines with a limited amount of direct supervision, and oftentimes managing multiple priorities
• Bilingual (English/Spanish) preferred

Additional Requirements

• Must be able to see and hear
• Must be able to stand and sit for extended periods of time.
• Must be able to speak, read and write English to communicate effectively with partners.

What We Offer
HCSG offers a comprehensive array of benefits to support our associates and their family's health and
well-being. Our goal is to promote welfare and health and enhance our associates' and their families'
overall quality of life.

• Complimentary Health Benefits-  Free telemedicine and Prescription Drug Program
• Paid Time Off - Paid holiday and vacation days.
• Health Plans - An array of medical, dental, vision, and other supplemental health insurance
  offerings.
• Employee Assistance Programs - FREE access for employees and their families for health,
  financial, and family services to support our employees' welfare and mental and physical
  health.
• Employee Recognition Programs - We strive to recognize employees who live out our
  Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee
  Communities!
• Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a
  charitable employer-sponsored disaster relief organization to provide emergency, hardship,
  and disaster assistance, to HCSG employees and their dependents or family members.
• Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.
• Training and Development - Ongoing support and training for role-specific and industry practices with opportunities for career advancement.

Bensalem Office
Located on the bustling Street Road near I-95 and Parx Casino, the HCSG headquarters office stands
in a central hub that suits both metro and city commuters. With dozens of dining options, grocery
stores, and necessity stores, this Bensalem, PA, location offers convenience for all team members.
Within the office, you’ll enjoy the following during your visits:

• Updated office space with diverse independent workspaces to promote creativity.
• Complimentary beverages, including Starbucks Coffee offerings, Keurig, Cola products, and
  various juices.
• Team events, including holiday parties, company picnics, anniversary celebrations, and more!

HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

Our Commitment to Diversity and Inclusion

We are committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.