Benefits Administrator - Alameda Health System
Oakland, CA 94621
About the Job
Job Summary:Administers health and welfare and retirement plans and other employee benefit programs in compliance withapplicable laws, regulations and AHS policies. Participates in the implementation, processing, communicationand recordkeeping of these benefit plans and programs. Provides routine technical information and functionalguidance to employees and managers with respect to benefit policy and procedures. Performs related dutiesas required.
DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification, however, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.
1. Administer health and welfare and retirement plans and other employee benefitprograms in compliance with applicable laws and policies. Answer routine questionsrelated to technical information and functional guidance from employees andmanagers. Escalate non-routine questions to the Senior Benefits Administrators orEmployee Benefits Manager. Support high levels of customer service through thetimely delivery of accurate information and timely processing of transactions.
2. Interact and maintain excellent relationships with insurers and third party administratorsto support compliance and high levels of service are provided to AHS and itsemployees.
3. Interact on a day to day basis with other employee benefits team members to insurethe consistent and timely flow of work. Develop and maintain excellent workingrelations with all members of Human Resources to support compliance and deliverhigh levels of service to AHS and its employees.
4. Maintain current knowledge of employee benefit issues and regulations.
5. Maintain current knowledge of insurance certificates, summary plan descriptions, andsummary annual reports. Advise Employee Benefits Manager of any need for change.
6. Maintain employee benefits data in HRIS system. Prepare and audit detailed benefitreports to monitor compliance and ensure timely processing. -
7. Maintain strict confidentiality with respect to any and all employee information ormanager action.
8. Participate on teams, committees and projects and perform other duties as assigned.
9. Review employee benefit plan descriptions and communication materials. Draftcommunication and training materials related to employee benefits for review andapproval by the Employee Benefits Manager. Provide support (training andinformation) to employees during new hire orientation, open enrollment, and at othertimes as needed. Participate in periodic benefit fairs to reinforce employeeunderstanding.
10. Review Employee Benefit policies, practices and procedures for all plans sponsored byAHS to support compliance with applicable laws and regulations and consistency withplan documents, insurance contracts and Memos of Understanding.
Qualifications
Education: High School diploma or equivalent. Bachelor’s Degree in Business, Industrial Relations or HumanResources preferred.
Minimum Experience: Three years employee benefits related experience in mid-sized organization withincreasing responsibility.
Minimum Experience: Union environment and Health care experience is preferred.
Preferred Licenses/Certifications: Certified Employee Benefit Specialist (CEBS) designation.