We are excited to welcome a Benefit Enrollment Account Manager to our growing team! Key Benefit Administrators is consistently named a Top Workplace by our employees, and we are excited to speak to qualified candidates about this new work from home opportunity!

Creating a Top Workplace is about more than offering great benefits and vacation time - it is about organizational health. Employees want to align with the company's vision, be challenged by a high-performance culture, and feel that they are valued and that their voices are heard.

At Key Benefit Administrators, we believe in delivering a Wow level of service to our valued clients and living up to our mission of improving people's health through high quality, cost-effective care. Strong core values, supportive work relationships, high quality training and personal development are part of our DNA, and we are looking for the right individual to join us!

If you are passionate about delivering high quality service and would like to be part of our supportive family culture - we want to hear from you. The Benefit Enrollment Account Manager position includes a comprehensive benefit package, full training program and competitive salary! This is a work from home opportunity.

Benefit Enrollment Account Manager Overview: The Benefit Enrollment Account Manager will act as the primary point of contact between employers' HR teams and Benefit Managers to develop effective client relationships and achieve successful enrollments.

Benefit Enrollment Account Manager Essential Duties and Responsibilities

• Review the initial enrollment strategy for our voluntary benefit plan and develop visually appealing presentations to facilitate maximum enrollment success.
• Conducts Enrollment/Implementation Calls with client and setting enrollment expectations throughout the enrollment process for New Business, Acquisitions and Renewals.
• Finalize enrollment strategy and sends communication to client for signature or acknowledgement of commitment.
• Communicates any challenges or roadblocks to the Enrollment Service Manager to allow for open discussion on any creative solutions to assist in the active enrollment phase.
• Lead all education of product with client's Management Staff including any additional webinars requested for line staff.
• Complete daily task lists to ensure deliverables and deadlines are met (document in the applicable database/software platform).
• Partner with the Team's Benefit Enrollment Coordinator in setting all travel arrangements for Contracted Benefit Counselors with our Travel Department if applicable.
• Partner with Team's Benefit Enrollment Coordinator in briefing Contracted Benefit Counselors on all enrollment details, including travel arrangements, if applicable.
• Monitor enrollment progress throughout the active enrollment, document all communication streams and enrollment numbers in the appropriate platform and communicate results on weekly calls.
• Maintaining a timeline of events and touchpoints with client on the process of implementing the new benefit from beginning to end.
• Creates a strategic presentation and conducts Post Enrollment Call with client to communicate the results of the enrollment and next steps.
• Partner with Team on keeping all applicable reports updated for the Executive Team Meetings.
• Perform other work-related duties as assigned.

Competencies, Knowledge, Skills and Abilities:

• Must be proactive and detail oriented.
• If required, travel to client sites and work within a variety of employer industries
• Must have strong Microsoft Excel Skills (pivot tables, formulas, conditional formatting, v-lookups)
• Conflict resolutions skills
• Must possess strong customer orientation and focus
• Ability to take direction from senior managers as well as work independently and proactively
• Must maintain integrity, courtesy and respect while interacting with clients and co-workers
• Must be flexible and have the ability to adapt to changing situations
• Must have the ability to learn quickly and think creatively
• Must have Life and Health Insurance License
• Ability to work in a team environment

More about Key Benefit Administrators:

KBA is a privately owned company with a family atmosphere and supportive leadership, and we take an active role in our local communities with corporate sponsorships and community outreach programs. Employees continue to vote KBA as a Top Workplace year after year! https://topworkplaces.com/company/key-benefit-administrato/indystar/

Founded in 1979 as a full-service group benefits administration firm specializing in self-funded medical plans, the Key Family has grown to become one of the country's largest independently owned third party administrators, supporting a wide variety of group benefit plans.

Learn more about KBA here: https://keybenefit.com/

Our Mission: To create happy customers who renew by improving upon our successful track record of applying patented, proven, creative solutions to the reduction of healthcare costs while improving people's health through high quality, cost-effective care.

Check us out on Glassdoor! https://www.glassdoor.com/Overview/Working-at-Key-Benefit-Administrators-EI_IE692314.11,37.htm

If you are unable to complete an application for Benefit Enrollment Account Manager position due to a disability, contact Human Resources by calling 800-560-3539 to ask for an accommodation or an alternative application process.

All qualified applicants for the Benefit Enrollment Account Manager position will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.