Beer Hall Assistant Manager - Columbus Brewing Company

As an Assistant Manager overseeing Front of House (FOH) operations at our Beer Hall, you'll play a crucial role in ensuring the smooth and efficient flow of service for our guests. Reporting directly to the Assistant General Manager (AGM), you'll lead and support the FOH team, guiding them to deliver exceptional dining experiences. Your responsibilities and expectations include:

Responsibilities:

• Supervise and mentor FOH staff, providing guidance and support to ensure they meet performance standards and deliver excellent service.
• Oversee the organization and stocking of FOH areas, maintaining standards to enhance the guest dining experience.
• Coordinate closely with both FOH and BOH teams to ensure seamless communication and collaboration for efficient service.
• Execute opening and closing procedures meticulously, including staff briefings and equipment checks, to ensure smooth transitions between shifts.
• Uphold cleanliness and hygiene standards throughout FOH areas, ensuring a sanitary environment for guests and staff.
• Assist with escalated guest concerns or issues, providing resolution and ensuring guest satisfaction.
• Monitor and manage table assignments and reservations to optimize seating capacity and minimize wait times.

Physical Requirements:

• Ability to stand for extended periods during shifts to oversee FOH operations effectively.
• Perform tasks such as bending, lifting, and continuous movement as required to assist in FOH activities.
• Lead by example, demonstrating professionalism and exemplary customer service at all times.

For over 30 years, we've proudly served Columbus with top-tier beer, fueled by our unwavering dedication since 1988. What started humbly has blossomed into one of the Midwest's premier craft breweries – Columbus Brewing Company. But for us, beer is just the beginning.

Salary

$45000 - $55000 per year

Benefits

Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, Employee discount, Paid training

Job Type

Full time

Schedule

Monday to Friday, Weekend availability, 8 hour shift, 10 hour shift