BDC Team Agent - Executive Auto Group
North Haven, CT 06473
About the Job
BDC Representative Executive Auto Group | $45K-$65K Per Year
Are you a motivated, customer-focused individual looking to kick-start or elevate your career in the automotive industry? Executive Auto Group is seeking dynamic BDC (Business Development Center) Representatives to join our team. If you have a passion for customer service, a strong work ethic, and a desire to succeed, we want to hear from you!
Why Join Executive Auto Group?
- Competitive Salary: Earn $45,000 to $65,000 per year, based on experience and performance.
- Growth Potential: Opportunities for advancement within a respected automotive group.
- Supportive Team: Work in a positive environment with a focus on teamwork and professional development.
- Top-Notch Training: Receive ongoing training to sharpen your skills and enhance your career.
Key Responsibilities:
- Handle inbound and outbound customer inquiries via phone, email, and online chat.
- Schedule appointments for customers to visit our dealership for sales and service.
- Follow up with customers to ensure a seamless and satisfactory experience.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with sales and service teams to ensure all customer needs are met.
- Achieve and exceed monthly performance targets.
Qualifications:
- Previous experience in a customer service or call center role, preferably in the automotive industry.
- Strong communication skills and a customer-first attitude.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency in CRM software and basic computer skills.
- Goal-oriented with a focus on achieving results.
Benefits:
- Comprehensive medical, dental, and vision insurance.
- 401k retirement plan with company match.
- Paid time off and vacation days.
- Employee discounts on vehicles, parts, and services.
- Continuous training and career development opportunities.
Ready to Join a Winning Team? Apply today to become a BDC Representative at Executive Auto Group and be part of a dealership that values your contributions and supports your growth.
Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees.
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