BDC Team Agent at Executive Auto Group Careers
North Haven, CT 06473
About the Job
*BDC Representative – Executive Auto Group | $45K-$65K Per Year*
Are you a motivated, customer-focused individual looking to kick-start or elevate your career in the automotive industry? Executive Auto Group is seeking dynamic BDC (Business Development Center) Representatives to join our team. If you have a passion for customer service, a strong work ethic, and a desire to succeed, we want to hear from you!
*Why Join Executive Auto Group?*
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*Competitive Salary:* Earn $45,000 to $65,000 per year, based on experience and performance.
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*Growth Potential:* Opportunities for advancement within a respected automotive group.
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*Supportive Team:* Work in a positive environment with a focus on teamwork and professional development.
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*Top-Notch Training:* Receive ongoing training to sharpen your skills and enhance your career.
*Key Responsibilities:*
* Handle inbound and outbound customer inquiries via phone, email, and online chat.
* Schedule appointments for customers to visit our dealership for sales and service.
* Follow up with customers to ensure a seamless and satisfactory experience.
* Maintain accurate records of customer interactions in the CRM system.
* Collaborate with sales and service teams to ensure all customer needs are met.
* Achieve and exceed monthly performance targets.
*Qualifications:*
* Previous experience in a customer service or call center role, preferably in the automotive industry.
* Strong communication skills and a customer-first attitude.
* Ability to work in a fast-paced environment and handle multiple tasks.
* Proficiency in CRM software and basic computer skills.
* Goal-oriented with a focus on achieving results.
*Benefits:*
* Comprehensive medical, dental, and vision insurance.
* 401k retirement plan with company match.
* Paid time off and vacation days.
* Employee discounts on vehicles, parts, and services.
* Continuous training and career development opportunities.
*Ready to Join a Winning Team?* Apply today to become a BDC Representative at Executive Auto Group and be part of a dealership that values your contributions and supports your growth.
*Equal Opportunity Employer* – We celebrate diversity and are committed to creating an inclusive environment for all employees.