BDC Representative / Call Center Agent - Hilton Head Honda - Group 1 Automotive, Inc.

Overview

CONSIDER A CAREER WITH US! 

SELL EXCITEMENT - SELL HONDA !

COME AND ENJOY WORKING ON THE BEAUTIFUL ATLANTIC COASTAL PLAIN!

We are  HILTON HEAD HONDA, a part of the fast growing Group 1 Automotive, a leader in automotive retail and service.  We are looking to add talented BDC Representative / Call Center Agent to our team of professionals.

Our service department is expanding so we need to add a BDC Representative / Call Center Agent to work with our award-winning team representing the Honda brand!

Our BDC Representative / Call Center Agent should be passionate about customer service and enjoy interacting with people throughout the working day.

Starting pay $15.00 per hour Plus Bonuses.

 In addition to competitive pay, we offer...

• Health Insurance
• Dental insurance
• Vision, Life, Disability insurance
• 401(k) plan with company match
• Paid  vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• Handle inbound leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and service business opportunities (partnerships, etc.) leads through
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service

Qualifications

• Auto dealership retail experience a plus
• Auto dealership Internet or Business Development Center (BDC) experience
• Previous call center experience a plus
• Superior communication and customer service skills
• Excellent follow-through skills
• Solid working knowledge of the Internet
• Familiarity with automotive financing

• Maintaining a positive, can-do attitude

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom.  We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

We are an Equal Employment Opportunity Employer