BDC Rep | Business Development Representative - Hendrick Dodge
Cary, NC 27511
About the Job
BDC Rep | Business Development Representative
Hendrick Dodge is looking for a BDC Rep | Business Development Representative to join our dynamic Sales Team. BDC | Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads as well as confirming sales appointments and performing long-term follow-up on all unsold customers. BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.
What we offer:
· Competitive Wages
· Paid Time Off
· Room for Growth
· Health, Dental, & Vision Insurance
· Supportive Management Team
· 401k
· & so much more!
What you'll do:
- Effectively communicate with internet customers and prospective customers according to their preferred method of communication – phone, email, or in person
- Make outbound calls to book and confirm appointments
- Manage internet sales leads by continuously checking the online chat and emails, responding to inquiries immediately
- Maintain excellent knowledge of all vehicle makes, models and their features
- Provide the highest level of customer service to create lifelong customers
- Follow up with existing and potential customers to generate leads and close sales