Bartender - Swahili Village

Job Summary:

The Bartender at Swahili Village is responsible for delivering a high-end bar experience that complements our upscale African dining environment. This role involves preparing and serving a wide range of beverages, including cocktails, wine, and beer, focusing on quality, consistency, and exceptional presentation. The Bartender will create a welcoming bar atmosphere, ensure prompt service, and provide guests with an engaging experience that embodies the high standards of Swahili Village.

Key Responsibilities:

• Beverage Preparation & Service:
  Craft cocktails, mocktails, and other beverages according to Swahili Village’s recipes and quality standards.

• Guest Engagement:
  Greet bar guests with a friendly demeanor, answer questions about the drink menu and make recommendations based on guest preferences.

• Order Accuracy & Efficiency:
  Accurately take drink orders, process transactions through the POS system, and manage guest tabs while ensuring prompt service.

• Product Knowledge:
  To make recommendations and enhance the guest experience, you must maintain a thorough understanding of all beverage offerings, including cocktail ingredients, wine varieties, and food pairings.

• Inventory & Stock Management:
  To ensure bar readiness, monitor bar inventory levels, restock supplies as needed, and report any shortages to management.

• Cleanliness & Organization:
  Maintain a clean, organized, and well-stocked bar area throughout service, following health and safety regulations.

• Safety & Compliance:
  Adhere to alcohol service laws and ensure responsible service practices, checking IDs as necessary and monitoring guest intoxication levels.

• Collaborative Team Support:
  Work closely with servers and kitchen staff to ensure cohesive service flow and timely delivery of food and beverages.

Qualifications:

• Experience:
  Minimum of 2 years of experience as a bartender in an upscale or fine-dining setting preferred.

• Skills:
  Strong mixology skills, excellent interpersonal and communication abilities, and a passion for guest service.

• Certifications:
  Alcohol service certification (e.g., TIPS or SafeServe) is required.

• Personal Attributes:
  Friendly, professional, and able to remain composed in a high-energy, fast-paced environment.

Work Environment:

• High-energy, upscale bar and restaurant setting.

• Flexible schedule with evening, weekend, and holiday shifts.

• Requires standing for extended periods and lifting heavy items, such as cases of bottles and kegs.