Senior Pricing Analyst - EXL Service

Overview

EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world’s leading corporations. EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect creating value from data to ensure faster decision-making and transforming operating models. Key industries including Insurance, Healthcare, Banking and Financial Services, Media, and Retail among others.

Headquartered in New York, our team is over 48,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.

Role Title: Senior Pricing Analyst

BU/Segment: Financial Planning and Analysis

Location: Dublin, Republic of Ireland (Flexible hybrid working)

Employment Type: Permanent

Summary of the role:

As a Senior Pricing Analyst, you will play a pivotal role in shaping our pricing strategies, negotiations, and financial modeling. Your responsibilities will encompass a broad range of activities, including building various commercial models, leading pricing discussions and negotiations, evaluating deal assumptions, and collaborating with various stakeholders. This role requires a strong background in deal pricing, leadership experience, and a keen analytical mind.

As part of your duties, you will be responsible for:

• Commercial Modeling: Develop various commercial models, including T&M, Fixed Bid, Transaction/Outcome-based, Gain Share, and Value-based pricing. Perform sensitivity and scenario analysis, price walks, and GAP analysis.
• Pricing Negotiations: Spearhead pricing discussions and commercial negotiations with confidence and conviction. Conduct 'on-the-fly' analysis and quick number crunching during negotiations.
• Contractual Terms: Be responsible for customer pricing submissions and finalize contractual commercial terms and conditions.
• Client Engagement: Participate in client solution workshops, prepare and present financials during customer presentations, and interact with clients and advisors throughout the pursuit.
• Risk Assessment: Evaluate deal assumptions, risks, and rewards, as well as client submissions and commitment. Educate stakeholders on potential upsides and pitfalls.
• Collaboration: Collaborate with various stakeholders, including solution/transition/delivery teams and their tower leads, to ensure clear communication of timeframes, expectations on pricing inputs, and deal review submissions.
• Thought Leadership: Provide thought leadership in complex and bespoke deal structures. Own pricing decisions and align them with organizational objectives.
• Competitive Analysis: Conduct competitive analysis and maintain a repository of price levers. Perform trend analysis of major variables.

Qualifications and experience we consider to be essential for the role:

• Expertise in end-to-end pricing processes, strategies, and influencing factors.
• Proven track record in pricing submissions, negotiations, and building pricing structures from scratch.
• Strong analytical skills to align pricing models with proposed solutions and overall business strategy
• Experience: 4-6 years of overall work experience, with a minimum of five immediate years in executing deal pricing roles and team handling, preferably in the IT Services/ITES/IT product or BPO industry.
• Pricing Strategy Expertise: Develop and execute pricing strategies for our entire range of products and services.
• Have a sound understanding and knowledge of pricing terms which are generally known to the global pricing resource (such as, COLA, Fx).
• Financial Acumen: Strong understanding of P&Ls, cash flows, and a solid grasp of finance and numbers.
• Analytical Skills: Excellent proficiency in Microsoft Excel, PowerPoint, and Word. Strong number-crunching and analytical skills.
• Multi-tasking: Ability to work on multiple projects/tasks simultaneously and perform under high pressure and stringent deadlines.
• Quick Learner: Must be a quick learner with the ability to adapt to changing circumstances.
• Communication: Excellent communication skills, with the ability to manage and influence senior stakeholders.
• Proposal Management: Experience in leading and managing bids, along with authoring proposals.
• Innovation: Carry a good sense of innovation, thoughtful thinking, and a passion to transform.

Skills and Personal attributes we would like to have:

• Analyze market trends, competitive landscapes, and cost structures to inform pricing decisions.
• Continuously assess and refine pricing models to maximize profitability.
• Negotiation Skills: Conduct negotiations with clients, ensuring mutually beneficial pricing agreements.
• Collaborate with the sales teams to develop and implement effective negotiation strategies.
• Resolve pricing disputes and conflicts with a focus on maintaining strong client relationships.
• Client Interaction: Build and maintain strong relationships with key clients and stakeholders.
• Gather client feedback and market insights to tailor pricing strategies accordingly.
• Address client inquiries and concerns related to pricing, demonstrating a customer-centric approach.
• Sales Team Collaboration: Work closely with the sales teams to align pricing strategies with sales goals.
• Provide guidance and support to sales representatives on pricing-related matters.
• Collaborate on pricing proposals for large accounts and complex deals.
• Data Analysis and Modeling: Utilise data analytics tools and techniques to evaluate pricing performance and identify opportunities for improvement.
• Develop and maintain pricing models that consider factors such as cost, demand, and competitive positioning.
• Strategic Thinking: Contribute to the overall business strategy by providing insights and recommendations related to pricing.
• Monitor industry trends and emerging market dynamics to adapt pricing strategies accordingly.
• Team Leadership: Lead and mentor a team of pricing professionals, fostering a collaborative and results-driven environment.
• Delegate tasks and responsibilities effectively to ensure the team's success.
• Communication Skills: Communicate pricing strategies, changes, and updates clearly and persuasively to both internal teams and external clients.
• Prepare and deliver presentations on pricing strategy to senior leadership and stakeholders.
• Client-Centric Approach: Ensure that pricing decisions align with the company's commitment to delivering value and quality to clients.
• Balance profitability goals with maintaining positive client relationships.
• Attention to Detail: Ensure accuracy in pricing calculations and contract terms.
• Thoroughly review pricing proposals and agreements to mitigate potential risks.

As part of a leading global analytics and digital solutions company, you can look forward to:

• A competitive salary with a generous bonus, private healthcare, life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
• At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
• As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
• At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.

To be considered for this role, you must already be eligible to work in the Republic of Ireland.