Bartender - Cambria Hotel Pittsburgh Downtown

About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!Location Description:    At the Cambria Hotel Pittsburgh Downtown we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands.  We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a   career at Cambria Hotel Pittsburgh Downtown with Pyramid Hotel Group can mean for you!Overview:

We are looking for a highly motivated, customer focused Bartender/Server to join our team!  The Bartender/Server is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender/Server, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.

 

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! 

 

Your role:

• Greet guests as they arrive or move about the bar area
• Maintain proper and adequate set-up of the bar daily
• Take and serve food and beverage orders.
• Guide guests on their beverage journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the bar, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation
• Requisitioning and stocking of all beer, wine, spirits
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
• Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
• Accurately record all sales using the appropriate POS system and follow all cash handling procedures. All guest payments are processed according to established procedures.
• Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank

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  Ensure alcohol awareness procedures are in place and notify supervisor of any guest incidents

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  Completes opening and closing side-work consistent with property expectations.

• Provide the highest quality of service to guests at all times

Qualifications:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Prior bartending experience required
• Ability to understand verbal English to comprehend basic guest requests
• Ability to understand written English to read any caution or safety notices
• Ability to grasp, lift and/or carry, or otherwise, transport up to 75 lbs. through a crowded room
• Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs
• Any combination of education, training or experience that provides the required knowledge, skills and abilities. High School Graduate preferred
• All employees must maintain a neat, clean and well groomed appearance (specific standards available)

Other:   The hotel functions seven (7) days a week and twenty-four (24) hours per day.  All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move employees from their accustomed shift as business demands.

We are a drug-free work place; pre-employment drug screen and criminal background required.  We participate in Everify.  EOE/M/F/D/V