Bartender - Swan

Located in the heart of Miami’s Design District, Swan is a dining destination from hospitality mavens David Grutman and Pharrell Williams. Swan’s completely new menu is centered around seasonal and market-driven ingredients, that bring bold flavors to the forefront of the guests’ dining experience.

Groot Hospitality employs team members who demonstrate a passion for hospitality and dedication to company values and customer service. We are a diverse organization that provides the opportunity to excel in a fast paced multicultural environment. We are always looking for passionate people who will embrace our belief of hospitality, company growth and customer experience. Our commitment to diversity, teamwork, and integrity are indicative of the service we provide to our guests. We offer career opportunities with work/life balances, as well as a rewarding career experience.

As a Bartender, you help set the standards by which our restaurant is judged in your personal appearance, your disposition, and your attitude towards the guest. You are always in full view of the guest. You only get one opportunity to make a first impression.

Good communication skills are a must. Your working relationship with the entire staff is vital to the operation of the restaurant. You must be able to anticipate guest needs, as well as communicate those needs to your service staff. Many times, you will be asked to take care of the problem yourself.

A good Bartender needs to have a positive attitude at all times and be able to maintain that attitude in any situation. Our goal is to be busy. When our restaurant is busy, we all make money. Being busy is not an excuse to not be friendly or forgetting to smile and acknowledge the guests.

Due to the nature of our business, this position is required to work weekends and holidays.

The day-to-day responsibilities include but are not limited to:

General Duties and

Job duties

• Attends all restaurant required meetings and trainings.
• Attends a monthly bar deep cleaning.
• Maintain regular attendance in compliance with Groot hospitality standards.
• Full time availability with flexibility to work a variable schedule, including evenings, holidays and weekends.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform.
• Follow food safety and sanitary guidelines issued by the Health Department.
• Complete assigned side-work in allocated timeframe.
• Has superior knowledge on classic cocktails and spirits.
• Greets guests warmly with a smile, making eye contact.
• Serves alcoholic beverages only to guests over 21 years of age.
• Describes beverage and dinner features as needed, including menu changes and daily additions.
• Follows all Mixologists signature and classic cocktail recipes.
• Follow proper use of jiggering, completes a daily free pour test before service to assure consistency, quality and productivity has been maintained.
• After serving each drink, monitors guest for satisfaction.
• Assists & supervises barback in keeping station supplied in silverware, glassware, plates, garnishes, disposables, etc.
• Creates and/or pours all cocktails, beers, wines, and sodas for dining service.
• Accept guest payment, process credit cards charges and make change (if applicable).
• Makes sure that the guest’s check is completed properly and presented promptly with a “thank you”. Please make sure to use guests name from credit cards. Ensures that change or charge slip is returned to the guest in a timely manner.
• Controls the amount of alcohol served, so that guests do not become overly intoxicated
• Responsible for cash handling, assuring cash drops are accurate at the end of the shift.
• Work with the Management Team to perform regular inventories, ascertain par levels for items, and compile beverage orders.

The requirements for this position include but are not limited to:

Required Knowledge, Skills and Abilities

• High school diploma or equivalent
• Must be of legal age to serve alcoholic beverages, according to local state laws.
• Must have a minimum of 2 years of experience in a high end fast
  - paced environment
• Craft cocktail experience a plus.
• Bar Smarts Certification a plus.
• Alcohol Awareness Certification (i.e. Serv Save, TIPs, etc..)
• Food handling certificate (Preferred)
• Excellent communication skills
• Ability to multi-task
• Attention to detail, cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy

Physical

Skills and Qualifications

• Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to be mobile for a minimum of 6 hours.

Teamwork is the cornerstone of our company philosophy. You are expected to work with other bartenders as a team. You are also expected to work with other servers, runners, hosts, assistant servers, managers and all of your colleagues. During service here are some things that you can do, to help promote that teamwork.

• Communicate, with respect, to your team any pertinent information that you feel may effect the guest experience
• Communicate with management if there are any issues that you see that could effect the guests experience
• If you see that something is not in the correct place, fix it
• Basically do what needs to be done without being asked

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

Working at Swan

• Health insurance