Bartender (Full-Time), McArthur's - Arizona Biltmore at Pyramid Global Hospitality

About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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Location Description

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the "Jewel of the Desert" since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration and has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/caf, and in-room dining).

Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world's most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here.

Want to learn more about Arizona Biltmore? Hotel Website, Instagram, Facebook

Overview

McArthur's is named after the resort's architectural inspirations serving New American cuisine with hints of the Sonoran Desert delivering a creative fusion of meticulously sourced ingredients brought from farm to table in a menu of comforting delight.

As a Bartender, you would be responsible for making and serving beverages and/or food to the guests in a friendly, courteous and timely manner resulting in guest satisfaction; prepare beverages for other servers to supply to guests; and maintain significant menu knowledge of both the beverage and food menus.

• Greet guests in a courteous and friendly manner, promote and document orders for drinks.
• Mix, garnish and present drinks using standard ingredient recipes and practicing prudent portion control.
• Check guests for proper identification.
• Input orders into a register at the point of sale and create a check for each guest and personnel guests including those served by other Servers to maintain accountability of all beverages served.
• Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed in order to balance all moneys.
• Maintain proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
• Detect and act upon guest inebriation as trained.
• Maintain and demonstrate knowledge of liquor laws.
• Lock up and store all beverage, food and other items, deposit cash drops and secure bank.
• Attend mandatory meetings.
• Perform general cleaning tasks to adhere to health and safety standards.
• Keep work area clean and organized.
• Complete other duties as assigned by supervisor.
• Adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed.

This is a full-time position, and you must have availability to work days, nights, weekends, and holidays. Shifts vary based on business needs but are typically between the hours of 7am-5pm or 5pm-12am.

The restaurant is open daily for breakfast, lunch, and dinner from 7am-10pm Sunday-Thursday and 7am-11pm on Friday and Saturday.

Qualifications

• At least two (2) years of Bartending experience in a high-volume bar or restaurant
• Experience in an upscale / luxury dining environment, preferred
• Hotel / resort experience, preferred
• Experience with POS systems - Micros or Agilysis is a plus
• Maricopa County Food Handler Card
• TIPS Certified
• Title IV Certification, preferred
• ServSafe Certified, preferred
• CPR / First Aid Certified, preferred
• Team player
• Very organized
• Great at multitasking
• Excellent customer service skills