Bartender/Banquet Bartender - Heritage Hunt Golf & Country Club - Heritage Hunt Golf & Country Club

Heritage Hunt Golf and Country Club is a thoughtfully tailored property for the people who live, work and visit this Northern VA and District of Columbia area. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits Heritage Hunt and support one another in doing so.

Heritage Hunt Golf & Country Club is located minutes from interstate 66 at route 29 in Gainesville, Virginia within a pristinely manicured gated community of 750 acres.  The Heritage Hunt community has been a premier home site on the Eastern Seaboard for several years and boasts a private 18-hole championship signature Arthur Hills designed golf course with six tee locations that measure 6,938 yards from the tips.  The golf course is recognized as a true favorite of Northern Virginia, and was recently awarded “Best Golf Course” for the State of Virginia by Virginia Living magazine. 

Heritage Hunt Golf & Country Club has been voted "Best of Wedding Venues" by the KNOT in Northern Virginia and DC! Our fall wedding season is packed with numerous weddings and banquets. Additionally, when not serving a wedding we have a full-service restaurant and bar - The Red Oak Bar and Grill that serves the community. 

 Provides food and beverage services to customers and guest in a friendly, efficient, and professional manner; ensures a positive experience for all customers and guest.
 

COMPENSATION: 

• $7.00 per hour plus gratuity pool and additional tips 

DUTIES AND RESPONSIBILITIES:

• Greets customer and guests upon arrival; assists with seating as needed.
• Takes food and beverage orders accurately and courteously; responds to customer and guests’ questions regarding food and beverage items.
• Accurately writes tickets for food items as needed or receives orders from wait staff.
• Maintains complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of customer and guests as needed.
• Makes drinks for customer and guests utilizing proper recipes, glassware, and garnishes; serves drinks or prepares for wait staff.
• Handles purchasing transactions, which include operating cash register and accounting of daily sales.
• Receives payment from customer and guests; makes change as needed; issues receipts.
• Clears and resets tables and bar area as needed.
• Prepares all bar mixes and garnishes prior to opening.
• Stocks bar with all necessary items including but not limited to glassware, beer, liquor, mixes, non-alcoholic beverages, and supplies.
• Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all designated glassware/garnishes for drinks; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices.
• Maintains cleanliness and sanitation at all times; performs closing clean-up duties.
• Resolves customer and guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed.
• Answers phone in a courteous and timely manner.
• Performs other related duties as assigned by management.
• Assists other staff members as needed to ensure optimum service to all customer and guests.

QUALIFICATIONS:

• Previous experience in a bar setting preferred.
• Thorough knowledge of wines and beers served in bar, mixed drink preparation  and techniques.
• Thorough knowledge of state liquor regulations; ability to identify when a customer and guest has had his/her alcohol limits
• Strong organizational skills; ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Excellent customer service skills
• Good judgement with the ability to make timely and sound decisions
• Creative, flexible, and innovative team player
• Bilingual skills a plus.
• Professional appearance and demeanor
• Ability to effectively communicate with people at all levels and from various backgrounds.

COMPETENCIES:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. 
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed

WORK ENVIRONMENT:

• Frequently required to stand
• Frequently required to walk
• Frequently required to sit
• Frequently required to talk or hear
• Frequently required to utilize hand and finger dexterity
• Frequently  utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
• Frequently required to climb, balance, bend, stoop, kneel or crawl
• Frequently required to lift/push/carry items up to 50 pounds
• Frequent evening and weekend work required
• Frequently exposure to wet and/or humid conditions  (non-weather)
• Frequently work near moving mechanical parts 
• Frequently work in high, precarious places 
• Frequently work around fumes, airborne particles, or toxic chemicals 
• Frequently exposure to outside weather conditions 
• Frequently exposure to extreme heat or cold (non-weather)
• Occasionally exposure to bloodborne and airborne pathogens or infectious materials
• Occasionally  loud noise 

Additional Information:

Please note this job description is not a comprehensive listing of activities, duties or responsibilities required for this job. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the associate is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.

About the Company:

Up to Par Management | Taylor Hospitality is a leading club and hospitality management company specializing in golf, country club and hospitality operations. Up to Par Management | Taylor Hospitality is a growth-oriented company providing opportunities for its partner clubs and associates.

Up to Par Management | Taylor Hospitality exists to create success for its clubs and hotels through a philosophy of continuous improvement, operational excellence and flawless execution achieved through a culture of financial discipline, safety, and community and environmental stewardship that develops and delivers innovative solutions for its customers while providing a dynamic and challenging environment for its associates.