Barista - Hive Collective

Position: Barista 

Location: Hive Bakery & Cafe  

Shift: Morning/Day and Night Shifts Available

Reports to: Front of House Manager, Hive Bakery & Cafe 

Position Summary 

As a Barista at HIVE Bakery & Cafe, you will play a crucial role in delivering exceptional coffee and tea experiences to our guests. Your role involves preparing and serving beverages with precision, maintaining high standards of presentation, and ensuring a seamless guest experience in both the bar and dining room areas. 

Key Responsibilities 

Beverage Preparation: 

• Prepare coffee and tea beverages following our established recipes and presentation guidelines. 
• Demonstrate expertise in latte art, ensuring designs are symmetrical, centered, and have good contrast. 
• Adhere to barista steam rules, such as prioritizing larger drinks and adjusting temperature for smaller ones. 

Operational Duties: 

• Prep and steam milk, set up americano sets, and organize cups for to-go drinks. 
• Call out names and serve coffee/tea drinks to guests with a friendly and professional demeanor. 
• Maintain and clean the coffee bar area, ensuring it is stocked, organized, and ready for service. 
• Perform opening, side, and closing duties as per standard operating procedures. 

Guest Interaction: 

• Engage with guests to ensure their beverage and service expectations are met. 
• Provide knowledgeable information about the restaurant and our offerings. 
• Communicate guest feedback and any issues to management promptly. 

Safety and Hygiene: 

• Respond quickly to spills and ensure a safe environment for both guests and team members. 
• Operate and maintain cleanliness of equipment, including the espresso machine. 
• Follow sanitation and safety standards, including proper food handling and storage procedures. 

Accountabilities 

• Accurately fulfill beverage orders and maintain high standards of presentation. 
• Uphold professional appearance and attire in line with HIVE Bakery & Café standards. 
• Demonstrate effective communication and teamwork skills. 
• Ensure cleanliness, sanitation, and safety standards are consistently met. 

Benefits For You: 

• Dynamic and supportive work environment that values and prioritizes God, family, and work. 
• Opportunities for professional growth and development 
• Engaging and collaborative company culture 
• 50% Hive Collective employee discount to you and immediate family members 
• Paid holidays, personal/sick days, and vacation after initial employment period; No work on Sundays 
• After 90 days of fulltime employment, option to join Hive’s healthcare plan.  
• After 1 year of fulltime employment: 10 paid vacation days, and option to join Hive’s 401k plan with 3% matching. 

Requirements:

Qualifications 

Knowledge & Skills: 

• Extensive knowledge of coffee and tea. 
• Proficiency in reading tickets and organizing tasks for efficient service. 

Experience & Education: 

• High school diploma or GED preferred. 
• Professional communication and social skills suitable for guest interaction. 

Physical Requirements: 

• Ability to lift and carry trays, bags, and boxes up to 50 pounds. 
• Capable of standing and walking for 8–10-hour shifts. 
• Able to reach, bend, stoop, and perform tasks. 

Personal Traits: 

• Strong organizational skills with keen attention to detail. 
• Eagerness to learn and adapt quickly in a dynamic environment. 

Working Conditions 

• Must be available for flexible scheduling, including weekends and holidays. 
• Understanding potential hazards such as cuts, burns, slips, trips, and falls. 
• Be flexible with scheduling, including availability for weekends and holidays.