Barista - Lodging Dynamics

The Milkhouse is a unique coffee, ice cream and pastry shop that competes as one of our main attractions at Homestead Resort. As part of our team, you'll have the opportunity to work in a dynamic environment where your passion for coffee and dedication to excellence are valued. We are looking for a skilled and enthusiastic Barista that possesses exceptional customer service, and maintains a clean and organized workspace. As a Barista, you will be responsible for preparing and serving a variety of coffee beverages and ice cream.

Main Responsibilities

• Greet customers warmly and take their orders accurately and efficiently.
• Prepare and serve a variety of coffee beverages, including espresso drinks, lattes, cappuccinos, and brewed coffee, according to established recipes and standards.
• Operate espresso machines, coffee grinders, and other equipment with precision and care.
• Prepare gourmet ice cream menu items according to specifics guidance and instructions from the Executive Chef.
• Maintain a clean and organized workspace, including cleaning and sanitizing equipment, countertops, and seating areas.
• Handle cash and operate the point-of-sale system accurately.
• Educate customers about our coffee offerings, including origin, flavor profiles, and brewing methods.
• Uphold company policies and procedures, including health and safety standards.
• Work collaboratively with team members to ensure excellent customer service and a positive work environment.
• Assist with stocking and inventory management as needed.

Job Description

Our Milkhouse prides itself in providing excellent service, which is why we are looking for a Barista who will treat our guests with attentiveness, patience, and a positive attitude.

To help our Milkhouse provide a pleasurable dining experience, a good Barista should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Barista

• Greet, seat, and escort guests
• Provide menu recommendations and additional information
• Upsell additional products when appropriate
• Take orders using software, order slips, or by memorization
• Communicate order details to the kitchen staff
• Deliver food and beverages in a timely fashion
• Deliver checks and collecting bill payments
• Clean and maintain the appearance of tables and tableware
• Providing exceptional customer experience

Job Requirements

• Prior experience as a Barista preferred
• Must showcase teamwork and communication skills
• Must be able to handle money transactions responsibly
• Must be able to multitask and act quickly
• Attention to detail and a commitment to quality
• Flexibility to work a variety of shifts, including weekends and holidays

Certifications

• Food Handlers Permit required