Barista - Dunkin'
Lemont, IL 60439
About the Job
Main Responsibilities of a Barista:
- Preparing coffee using various preparation techniques and equipment.
- Selling coffee and coffee grinding and brewing equipment.
- Ensuring customer satisfaction by catering to guests' needs.
Barista Job Description:
We are looking for an experienced barista who can brew a great cup of joe and help us provide exceptional customer experiences to our guests.
A type of employee that we have in mind is committed to the job and shows initiative in enhancing the reputation of our coffee shop. This person should be an excellent salesman and a great team player with a knack for problem-solving and attention to detail.
A qualified candidate must be skilled in using various coffee preparation techniques and coffee brewing and grinding equipment, but must also be able to cater to our guests' needs, upsell when appropriate, and build long-lasting customer relationships.
Responsibilities of a Barista:
- Ensuring customer satisfaction by catering to guests' needs.
- Providing menu recommendations and additional information.
- Preparing coffee using various preparation techniques and equipment.
- Selling coffee and coffee grinding and brewing equipment.
- Handling cash and credit transactions.
- Maintaining inventory and managing storage and supplies.
- Maintaining a safe, healthy, and appealing work environment.
Barista Job Requirements:
- Must have prior experience as a barista.
- Must be skilled in using various coffee preparation techniques.
- Must be skilled in operating and maintaining coffee equipment.
- Must showcase great sales and presentational skills.
- Must carry at least a high school diploma.
Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced coffee, donut, bagel and muffin categories in the U.S. Dunkin' has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 13 years running in the U.S. The brand has more than 12,800 restaurants in 44 countries worldwide.