BARISTA - COFFEE BAR (PART-TIME) - Seminole Gaming

Overview

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.

Our Commitment to Service:

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits! 

Constant Grind - Seminole Hard Rock Hotel & Casino Tampa

JOB DESCRIPTION

The Barista is responsible for running a register, gathering accurate orders, maintaining restaurant cleanliness, stocking and preparing product, and providing superior guest service.

This positions pays $16/hour.

Responsibilities

Essential duties include, but are not limited to:

• Promotes positive guest/team member relations by answering questions, gathering food orders with accuracy, and creating genuine guest experiences.
• Satisfying any/all needs of the guests- including directing guests to restrooms or other areas
• Prepare and serve menu items-including beverages- in accordance with established standards set by restaurant management
• Accurately handling cash & other forms of payment using a point-of-sale system
• Maintaining proper cash drawer balances.
• Maintaining a clean and organized work area- including but not limited to cleaning tables, emptying trash cans, cleaning and sanitizing operating equipment and surfaces
• Performing opening, closing & side duties – setting up/breaking down display cases, cleaning glass/countertops, packaging products, etc.
• Assisting and communicating with peers, leadership and support staff
• Ensures that storage and prep areas are maintained in accordance with city and state health department codes
• Properly checking I.D.s for responsible gaming and alcohol service
• Having a sense of urgency

Qualifications

• Minimum six (6) months of guest service experience required
• Ability to work a varied work schedule to include nights, weekends, and holidays.
• Ability to read and understand all Seminole Tribe of Florida policies and procedures- including the ability to complete Seminole Tribe of Florida forms and reports.
• Ability to communicate effectively with guests in English specific to role responsibilities
• Be team-oriented and enjoy working with people.
• Ability to exercise judgment on an independent basis.
• Must be able to work at a fast pace and in stressful situations.

Physical Requirements:

• • Ability to make repeating movements of the arms, hands, and wrists. 
  •  Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
  • Ability to regularly move objects (lift, push, pull, balance, carry) up to 25 pounds. 
  • Ability to express or exchange ideas verbally and perceive sound by ear. 
  • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. 
  • Ability to stand for extended periods of time.
  • Ability to performing duties which require bending & reaching.

Work Environment:

• Duties and responsibilities are typically performed in a restaurant in a fast-paced environment, with constant exposure to general public and excessive noise.  Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.

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Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen    

DisclaimerWhile this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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