Barback - Exchange
Indianapolis, IN 46204
About the Job
Prime Hospitality Group is a curated collection of brands — spanning upscale restaurants, bars, and hotels. PHG is a family-owned business founded and led by husband-and-wife entrepreneurs, Ryan and Kristy Rans. As passionate service experts, Ryan and Kristy are committed to delivering best-in-class hospitality and creating an inspiring work culture. Through their leadership and dedication, PHG is an environment that fosters professional growth and continually challenges its team to reach their full potential.
Every PHG team member is guided by the company’s five core values; demand for excellence, passion for hospitality, hunger to grow, unwavering commitment, and desire to win. In addition to their stellar service caliber, PHG stays on the cutting edge of technology and strives for greater sustainability. As Prime Hospitality Group continues to grow, the team stays fresh in its approach and remains dedicated to maintaining impeccable standards when it comes to quality.
POSITION SUMMARY:
Beloved for over 50 years and acclaimed for the Sizzle, Ruth’s Chris Steak House is an institution, and the brand that started it all for Prime Hospitality Group. Our mission is to deliver the best steak house experience – period. Whether guests join us for a romantic dinner for two or a business dinner for 12, we do it the best that it can be done.
Under the direction of the Bar Manager, the Barback provides a supportive role to bar staff. Anticipate the needs of Bartenders and make trips to the storeroom to get clean glasses, restock alcoholic beverages behind the bar and supply napkins, straws, and food products
ESSENTIAL JOB FUNCTIONS (Key Tasks and Responsibilities):
Demand for Excellence
• Keep the bar stocked with liquor, syrups, glasses, napkins, and all other necessary items before and during service hours.
• Prepare garnishes, refill ice wells, change beer kegs and restock napkins and straws.
Passion for Hospitality
• Coordinate with managers, kitchen staff and security personnel to ensure efficient service to customers.
• Observes bar guests to ensure that guests are satisfied with food, beverages, and service; immediately recognizes and responds to any guest’s needs and/or requests.
Hunger to Grow
• Adheres to and complies with all state/local liquor laws and RCSH policies regarding the service of alcoholic beverages.
Unwavering Commitment
• Keeping the bar clean by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacles.
Desire to Win
• Practices teamwork by assisting fellow employees whenever possible, to enhance our guests’ experience.
• Maintain records and report levels of usage to assist in the reordering process and ensuring that delivered items are stored properly.
PHYSICAL DEMANDS (Minimum qualifications needed to perform essential job functions):
• Must be able to lift, handle and carry beverage items, supplies, glass racks, smallwares and equipment weighing up to 50 pounds.
• Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis to obtain and store food, beverage items, smallwares and service equipment.
• Must be able to constantly stand and exert well-paced mobility for a period up to four hours in length.
• Must be able to communicate effectively and listen attentively to supervisors, employees and guests.
REQUIRED SKILLS/ABILITIES
• Highschool diploma or G.E.D,
• Must maintain a current valid permit to serve alcohol as required by the State for which services are provided
• Prior restaurant hospitality experience,
• Attention to Detail: Proven ability accomplish a task with concern for accuracy in all the areas involved, monitoring, and checking work or information and plans, organizing time and resources efficiently, and following up with others to ensure commitments have been fulfilled,
• Collaboration/Teamwork: Proven ability to successfully work toward a common goal with others, including actively listening to others, taking responsibility for mistakes, and respecting the diversity of your colleagues,
• Customer Focus: Proven ability to gain insight into customer needs, identifying opportunities that benefit the customer, building and delivering solutions to meet customer expectations and establishing and maintaining loyal customer relationships,
• Problem Solver: Proven ability to solve problems by analyzing situations and apply critical thinking in order to resolve problems and decide on courses of action and implement the solutions developed in order to overcome problems and constraints,
• Must successfully complete restaurant training program.
WORK AUTHORIZATION REQUIREMENTS
Authorized to work in the United States of America.
AFFIRMATIVE ACTION/EEO STATEMENT
PHG is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Our policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. PHG makes hiring decisions based solely on qualifications, merit, and business needs at the time.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The above requirements outline management’s assignment of essential job functions. This information contained herein does not constitute a contract, express or implied.
The Exchange is a stylish whiskey and craft cocktail bar stocked with hundreds of the best whiskeys from all over the world — with locations in South Bend, Indiana, and Mass. Ave, in the heart of Indianapolis.
Explore career opportunities with our team.