Bar Back / Busser - Charlotte's South End - Monday Night Brewing

Monday Night Brewing is an award-winning craft brewery based out of Atlanta, with a distribution footprint across Georgia, Alabama, Tennessee, and North Carolina. We currently operate two taprooms in Atlanta, GA, a taproom in Birmingham, AL, a taproom in Nashville, TN, a taproom in Charlotte, NC, and a taproom in Knoxville, TN. In our twelfth year of operation, we are proud to produce a vast portfolio— spanning from small batch New England IPAs to barrel-aged stouts, approachable kettle sours to mixed culture ambers, hop-forward West Coast IPAs to craft hard seltzers.

Monday Night Brewing is seeking a part-time Bar Back/Expo to join our growing team and operate the bar in the taproom at Monday Night Garden Co. (Charlotte, NC). This role will be responsible for demonstrating an eye for cleanliness and top-notch hospitality, ensuring the taproom is running smoothly, and going above and beyond to make the guests' Monday Night experience memorable and comfortable. 

Rated by our employees as one of the Atlanta Journal Constitution's Best Places to Work, we pride ourselves on living out our core values and fulfilling our purpose: deepening relationships over some of the best beer in the country.

Who You Are:

• An enthusiastic people person who loves to exceed customer expectations.
• An experienced bar back with an eye for cleanliness. 
• A nimble team player with a high sense of urgency who values taking ownership and contributing to the team's success.

Sound like you? We hoped so.

Our Beer Program:

• Named #2 Best Brewery in the Country by U.S. Open Beer Championship (2024)
• Took four Gold and four Bronze at U.S. Open Beer Championship (2024)
• Took Gold, Silver and Bronze at U.S. Open Beer Championship (2023)
• Took Gold at World Beer Cup (2023)
• Took Gold, Bronze at World Beer Cup (2022)
• Named #2 Best Brewery in the Country by U.S. Open Beer Championship (2020)
• Took three Gold medals and one Silver medal in U.S. Open Beer Championship (2020)
• Named #3 Best Brewery in the Country by Beer Connoisseur (2019 & 2020)
• Took a Gold, Silver and Bronze medal at Great American Beer Fest (2017)

Reports to:

• General Manager

High-Level Goals:

• Ensure customers receive an excellent experience.
• Understand and abide by federal and state alcohol regulations.
• Be responsible for positions/duties assigned in the Taproom FOH including all bar duties, cleaning, and other tasks assigned. 

Responsibilities include:

Bar Back:

• Ensure guests have an excellent experience with our products and service expectations from entering to leaving
• Responsible for opening and/or closing checklists for the bar, dining, common areas, and patio
• Cleaning and stocking glassware and bar equipment
• Keep taproom clean and clear of trash
• Keep keg cooler clean, neat and organized with proper rotation.
• Safely prep snack items to specification
• Monitor taproom for potential problems and inform manager on duty
• Juice and garnish prep
• Help complete taproom side work and deep cleaning tasks
• General cleaning
• Stock bar with glassware, supplies, alcohol and fresh beer
• Responsible for safe practices at all times and assisting with the cleaning of the taproom including seating areas, restrooms, bar areas, patios, parking lot etc.

Expo:

• Serve as an intermediate between customers and the kitchen staff
• Ensure that orders get to their table/guest as quickly and accurately as possible
• Inspect dishes to confirm that they comply with restaurant food quality standards
• Ensure a fast and smooth flow of work between the bartenders and the kitchen
• Ensure that every service is delivered to the utmost satisfaction of the customers, which begins with ensuring that the restaurant atmosphere is clean and friendly
• Setting tables, clear plates, arrange essential cutlery 
• Remain nimble in high-stress environments and maintain a fast pace on a daily basis

Qualifications

• Must be 18+
• Prior craft beer or barbacking or expediting experience preferred
• Team player that is self-motivated, good problem-solving abilities, and the ability to communicate effectively with fellow coworkers and guests with a hospitality mindset
• Willingness and enthusiasm to learn about beer and share that knowledge with others
• Proactively looking for ways to improve guest experience in a positive way
• Willingness and ability to step in wherever needed
• Flexible work schedule, primarily weekends, some holidays, and evenings
• Ability to work at least 3 weekends a month
• Ability to demonstrate Monday Night values 

Optional, But Not Required

• Stranger Things obsessed
• Karaoke star of your friend group

Physical Requirements:

• Ability to climb, lift, reach, bend, stoop, and frequently lift at least 40 pounds

• Must be able to stand for up to 8 hours in a hot, wet, humid and loud environment. This position is extremely physical and demanding in nature and involves working with potentially dangerous equipment, machinery, exposure to high noise levels, and handling of hazardous materials.

• Must be able to use repetitive motions and work in hot and cold environments

Based in Atlanta, Georgia, Monday Night Brewing exists to deepen relationships over some of the best beer in the country, and we filter all our decisions through this lens. Find out more about our award-winning selection of beers and incredible team at www.mondaynightbrewing.com.

Monday Night Brewing is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our coworkers regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender, or any other protected class as required by applicable law. At Monday Night, we are dedicated to reflecting the diversity found in the communities we serve. Inclusion is at the heart of why we started a brewery and echoed in our company's purpose.

Monday Night Brewing is an E-Verify® registered Employer.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security

www.dhs.gov/E-Verify