Bar Back - Hard Rock Cafe
Bronx, NY 10451
About the Job
With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.
Barbacks are the support team for bartenders. They focus on stock and clerical tasks so the bartender can concentrate on making drinks. Barbacks play an unsung role in optimizing the customer experience. Barbacks work directly with the bartenders on their shift, taking direction from the senior bartender.
Barbacks have to be strong and have good physical endurance, as they have to lift kegs and be on their feet all day. They also need to be able to switch tasks smoothly and thrive in a fast-paced environment.
Job Duties
- Change Kegs as Needed: Barbacks need to have a certain amount of physical strength to lift full kegs and carry them from storage. Need to know how to properly tap a keg.
- Clean and Restock Glassware: Glassware from the bar is washed and restocked by the Barback.
- Open and Close Tabs: Barbacks open and close tabs for customers so bartenders can focus on the customers who are still ordering drinks. This requires a working knowledge of point of sale software.
- Retrieve Drinks for Bartender: Support the bartender as needed during busy hours. Clear out empty bottles and glasses from the lounge area.
- Keep Beer Cooler and Liquor Shelf Stocked: When the stock of liquor or a certain beer gets low, it is the Barback’s responsibility to restock the beer cooler and liquor shelf.
- Prepare and Restock Garnishes: The limes, lemons, oranges, and other garnishes for beers and mixed drinks are prepared by barbacks. This duty requires manual dexterity to safely handle kitchen knives.
- Alert Bouncer of Problematic Customers: During down times, barbacks provide support to the security team by monitoring the crowd for any signs of unruly behavior. This is an especially important duty at nightclubs and college bars.