Banquet Server - The Portland Regency Hotel & Spa
Portland, ME
About the Job
The Portland Regency Hotel & Spa is looking for a par-time/on-call Banquet Server to join our team!. A beautiful Historic Hotel of America located in the heart of Portland's Old Port District.
Summary: To serve food and beverage to guests during hotel functions.
Full-Time benefits include Medical, Dental, Life and Short-Term Disability insurances, Holidays, and PTO. Part-Time benefits include Sick Time. All employees receive HHA Discounts, Fitness Center use, Uniform, Parking and Employee Meal. 401k plan with a match after one year.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Responsible for checking schedule each week and reporting for all scheduled shifts on time and full uniform --- including name tag.
To check with the Banquet Captain/Banquet Manager for assigned functions.
Pick up a Banquet radio, to be worn at all times and sign out banquet keys at Front Desk.
Returns banquet keys at the end of shift.
To gather appropriate silverware, china, glassware, and linen for function
To set tables according to the menu in a consistent manner.
Prepare rooms for use; adjusting lights, sound adjustments, and temperature as needed
before guests arrive.
TIPS Certification is current and updated, as needed.
Be in communication with the Banquet Captain/Manager regarding any special needs.
To check room signs before the group arrives to ensure correct daily reading and assignment.
To be familiar with the menu and to serve the guests in a professional manner.
To set up food on buffets in an attractive manner.
To replenish all buffet items as needed according to BEO’s quantities.
Maintain high standards of safety & cleanliness in all areas of the function rooms
Provide all group guests with a lasting experience of the hotel with intent for return business.
Maintain proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.
To do assigned side work for final cleanup. Check with the Banquet Captain/Manager before leaving.
To effectively work as part of a team.
Greet all guests warmly with an appropriate greeting.
Adhere to grooming and appearance standards consistently.
To keep in constant communication with the Banquet Captain/Manager throughout the event.