Banquet Server | Part-Time |Donald L. Tucker Civic Center - Oak View Group

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:

OVG360, a division of the Oak View Group, is a full-service venue management and event programming company that operates and books arenas, theaters, convention centers, and amphitheaters throughout the U.S. OVG has an excellent and immediate opening for a Banquet Server for the Donald L. Tucker Civic Center.  

 

Managed by OVG, the Donald L. Tucker Civic Center purpose is to create, plan and execute outstanding event experiences. To achieve this, our employees must provide the highest levels of guest service by demonstrating our principles of being professional, resourceful, accommodating and precise, while always being safe. To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible to our guests needs by providing quality services and products through detailed and accurate communication. Team members of the Donald L. Tucker Civic Center must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric.

 

This role will pay an hourly wage of $14.75.

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

 

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue:

The Donald L. Tucker Civic Center features a 12,500-seat arena, 34 luxury suites, 476 club seats, over 54,000 sq. ft. of meeting and exhibition space and an arena view restaurant, the Spotlight Grille. The arena is home to Florida State Men’s and Women’s basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue, the arena also is frequently used for trade shows, large catered functions, receptions, religious services, and classes. You can learn more about our venue at tuckerciviccenter.com.

Responsibilities:

The Banquet Server will assist the Food and Beverage Manager and Event Manager in serving the guests during banquet functions to ensure a positive guest experience.

• Prepare, refill and serve beverages and wine for customers.
• Set up of tables according to meal period and specified standards.
• Remove dishes and glasses from table and take them to the kitchen or breakdown station.
• Set up and break down buffet and break stations, as needed.
• Remove and replace table linens and service settings, as required.
• Clean and arrange workstations, chairs, and table pieces.
• Refill salt, pepper, sugar, cream, and condiment containers.
• Give menu descriptions to customers and answer questions regarding preparation.
• Relay special orders to the Catering manager, banquet captain, chef or kitchen.
• Serve meals to customers or direct customers to buffets.
• Observe customers to find out if anything else is needed.
• Provide excellent customer service assistance to internal and external clients.

Qualifications:

• High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted. 
• Minimum of one (1) year of work experience in events, banquets or restaurants preferred. 
• Must be at least eighteen years of age to serve alcoholic drinks. 
• Must have the ability to work a flexible schedule including days, nights, weekends, extended (long) workdays and extended number of days.

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.