Banquet Server (OC) - IHG

JOB OVERVIEW:   Provide prompt and courteous food and beverage service to guests during banquet/catering functions.

DUTIES AND RESPONSIBILITIES:

• Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
• Perform pre- and post-shift side work; set-up, condiments, etc.
• Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
• Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
• Properly store all reusable goods.
• Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals.

Qualifications and Requirements:

Basic reading and writing.  Food service experience with general knowledge of banquet operations.

This job requires ability to perform the following:

• Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)
• Moving about the function areas.
• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc. 
• Mathematical skills, including basic math are used frequently.
• May be required to work nights, weekends, and/or holidays.