Banquet Server - Houston Marriott Westchase

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

                  The Houston Marriott Westchase is one of the largest full-service Marriott hotels in Houston. We offer over 604 renovated guest rooms and more than 40,000 square feet of event space, including the 10,000-square foot Grand Ballroom, two boardrooms and 18 additional meeting rooms. Come join our elite staff of committed hospitality industry professionals and help us deliver best-in-class guest experiences. We are conveniently located off of Beltway 8 and Westheimer. Our friendly and positive atmosphere makes us an ideal place for guests — as well as employees! Find out today what a career at the Houston Marriott Westchase with Pyramid Hotel Group can mean for you! 

Houston Marriott Westchase Hotel is looking to hire several On-Call Banquet Servers to join our team!

About Us: At Pyramid Global Hospitality, we believe in the power of our team members. We value, support, and recognize the unique contributions of each individual. By fostering a culture of growth and collaboration, we encourage our team members to excel. 

Position Summary: This individual will help to set up and prepare the banquet room for banquet functions, serve food and bus tables, as well as clear and tear down banquet rooms at the end of the function.

Scheduling: This is an ON-CALL position that requires availability on any day of the week, including Saturday and Sundays.

¡Houston Marriott Westchase Hotel está contratando Camareros de Banquetes De-Guardia altamente motivados para unirse a nuestro equipo! Esta persona ayudará a configurar y preparar la sala de banquetes para funciones de banquetes, servir comida y mesas de autobús, así como limpiar y derribar salas de banquetes al final de la función.

Opportunity for Growth: This position offers exciting opportunities for career growth within our organization.

Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities.

Our Values: People First, Integrity, Excellence

• People First: A talented, diverse, and passionate team working together with respect.
• Integrity: Honesty and accountability to ourselves and colleagues.
• Excellence: Surpassing expectations through dedication and innovation.

Key Responsibilities:

• Offers warm and sincere welcome with a smile as guest arrive, and farewell as they leave.
• Set-up for event functions to include draping tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces.
• Service includes picking up food from back-hall, carrying trays to function location, serve food and clear the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
• Explains how various menu items are prepared, cooking methods and ingredients.
• Ensures final quality check on food and beverage items prior to and while serving guests.
• Monitors assigned tables for customer satisfaction, quality, and additional service.
• Takes into consideration and forwards information to Banquet captains of any special request and dietary issues made by the guest.
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).

This list is not all inclusive, additional job functions would be discussed during a interview.

The hotel operates seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, should be aware of this fact and assist in other departments and/or job functions as needed and requested by management.

• Must have TABC & Food Handler certifications. 
• Able to communicate in the English language sufficient to understand job requests from supervisor, as well as understand menus, record orders/requests, and communicate with guest to explain orders.
• Work well in stressful high-pressure situations with a sense of urgency.
• Standing and extensive walking, up to entire shift, with frequent bending, squatting, and side-to-side movement.
• Able to extend arms; frequent bending and stooping and ability to carry and/or lift trays up to 20 lbs.
• Hearing and visual ability to observe and detect signs of emergency situations.  
• Prior customer service, hospitality and/or server experience preferred.

If you are passionate about delivering exceptional service, creating memorable guest experiences, and working in a collaborative team environment, we invite you to apply with Pyramid Global Hospitality. Join us and be a part of our journey to make hospitality better!

We offer our On-Call associates the opportunity to participate in the company 401k Retirement Plans after 90 days, with company match up to 6% and our Employee Assistance Program (EAP).

Houston Marriott Westchase Hotel and Pyramid Global Hospitality is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender, age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.