Banquet Server - AM Server - Hotel Roanoke & Conference Center
Roanoke, VA 24016
About the Job
We are looking for a highly motivated Banquet Server to join our team! Are YOU a morning person! We want you to join our team. This individual will help to set up and prepare the banquet room for banquet functions, serve and bus tables as well as clean up after the event.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Available shifts 5 am – 2pm and Open Availability.
Your role:
- Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks, and putting out table centerpieces.
- Service includes picking up food from the back hall, carrying trays to function location, serving food, and clearing the food from the tables.
- Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
- Responsibilities also include cleaning of the back hall and organizing of storerooms.
- Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
- Assists as needed with event room setup according to meal period and table needs.
- Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
- Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen.
- Cleans and sanitizes tables and/or counters & seats after guests are finished.
- Explains how various menu items are prepared, cooking methods and ingredients.
- Takes into consideration any special request and dietary issues made by the guest.
- Provides general property information Offers warm and sincere welcome/farewell for all guests.
- Interacts with staff in a professional manner, assisting other departments with necessary information.
- Ensures final quality check on food and beverage items prior to serving guests.
- Monitors assigned tables for customer satisfaction, quality, and additional service.
- Addresses any guest issue promptly and with high concern.
- Aids other event and restaurant staff as needed.
- Maintains constant awareness of safety issues, (i.e., broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
• A magnetic personality with a genuine passion for providing exceptional service.
• Previous experience as a Server in a high-energy restaurant is a definite plus.
• Outstanding communication skills that make connecting with guests a breeze.
• Ability to thrive under pressure, turning hectic moments into opportunities to shine.
• A love for food and beverages that translates into an infectious enthusiasm for sharing your knowledge with guests.
• Availability for early morning shifts or open availability to include morning /evenings, weekends, nd holidays because we're the place where everyone wants to be, all the time!