Banquet Manager - Sodexo Live!

Job Listing: Hospitality Manager - Banquets

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking an experienced Hospitality Manager - Banquets for the Location.

Unit Description

Principal Function:

The Hospitality Manager - Banquets is directly responsible for the planning, preparation, set-up, service, break-down and cleanup of breakfasts, luncheons, dinners, receptions and other group events. This position provides supervision, leadership and direction to Banquet staff in both front and back of house. They are responsible for ensuring that events are executed smoothly and in accordance with guest specifications, to include linens, décor, set up, menu and all aspects of service.

Essential Responsibilities:

• Develop detailed event plans and timelines, ensuring all details are communicated to relevant staff.
• Recruit, train, and supervise banquet staff, including servers, bartenders, and setup crews.
• Schedule staff based on event requirements and manage performance.
• Oversee setup and breakdown of banquet spaces, ensuring that all equipment and supplies are in place.
• Coordinate with kitchen staff to ensure timely food preparation and service
• Serve as the primary point of contact for clients during events, addressing any issues or requests that arise.
• Conduct post-event evaluations with clients to gather feedback and ensure satisfaction.
• Monitor expenses to ensure profitability while maintaining high-quality service.
• Maintain high standards of food quality, presentation, and service.
• Ensure compliance with health and safety regulations and maintain a clean and safe work environment.

Qualifications/Skills:

• Bachelor's degree and/or appropriate combination of education and work experience to facilitate on-the-job effectiveness.
• 4 years of previous Banquet Management experience in a large-scale hotel or high-quality convention center.
• Ability and willingness to work a variety of shifts and be available as business demands require.
• Exceptional computer skills and familiarity with property management systems such as a Banquet Event Order Software.
• Must have unwavering and exceptional service delivery standards.
• Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business.
• Initiative in identifying and resolving problems timely and effectively.
• Valid driver's license for retrieval and transport of equipment for off-site events.

Other Requirements:

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.

Hours may be extended or irregular to include nights, weekends and holidays.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.