Banquet Manager - The Willows Event Center

Role Overview

Help lead and support our Banquet Team Members to create exceptional experiences through events at The Willows Event Center.

Core Functions

• Responsible for hiring, training, and scheduling part-time Banquet Team Members while staying within our labor percentages
• Responsible for leading a healthy, customer-minded team who loves to provide excellent customer service
• Monitor and maintain specific labor and materials costs and percentages
• Lead the setup and execution of events alongside team members to ensure successful events plus repeat business and recommendations
• Manage event center and storage spaces to maintain an organized and clean space
• Responsible for buffet presentation and food coordination with the Kitchen Team
• Administrative work, including but not limited to: scheduling, ordering, submitting invoices, inventory, and tracking bar sales

Required Qualifications

• High School Diploma or GED.
• One year of event experience.

Preferred Qualifications

• One year of leadership experience

Work Environment and Physical Requirements

• For most roles: Vision for near, mid-range and far as well as hearing for low, medium, and high pitch.
• For most roles: Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head and below waist.
• For most field roles: Frequent walking on uneven surfaces (dirt, concrete, rock, etc.).
  Must have a current and valid driver’s license and must be able to be insured by company fleet insurance.
• Most field jobs: Ability to lift 20 - 75 pounds.

Hours and Schedule

• 40-45 Hours per week
• Nights and weekends required.
• Minimal travel required for company events and inter-region collaboration.