Banquet Manager (Free parking, Free meals) - DoubleTree by Hilton

Position Title: Banquet Manager

Location: DoubleTree Hotel, Portland, Oregon

Overview: The DoubleTree Hotel in Portland, Oregon is seeking a dynamic and experienced Banquet Manager to oversee all aspects of our banquet and catering operations. The ideal candidate will possess strong leadership skills, exceptional attention to detail, and a passion for delivering exceptional guest experiences. As the Banquet Manager, you will play a key role in ensuring the successful execution of events, maintaining high standards of service, and driving revenue growth.

Responsibilities:

1. Lead and supervise the banquet team, including servers, bartenders, and support staff, to ensure smooth and efficient operations.
2. Coordinate and oversee all banquet and catering events, including weddings, corporate meetings, and social gatherings, from planning to execution.
3. Work closely with the sales and culinary teams to develop menus, pricing, and event details that meet and exceed guest expectations.
4. Train, mentor, and coach banquet staff to deliver outstanding service and uphold brand standards.
5. Manage banquet budgets and expenses, including labor costs, supplies, and equipment maintenance.
6. Ensure compliance with health and safety regulations, food handling standards, and liquor licensing requirements.
7. Handle guest inquiries, requests, and feedback in a professional and timely manner, striving to resolve any issues to the guest's satisfaction.
8. Collaborate with the sales and marketing teams to promote banquet and catering services and drive revenue growth.
9. Maintain accurate records of bookings, inventory, and financial transactions using hotel management systems.
10. Stay current with industry trends, best practices, and competitor activities to identify opportunities for improvement and innovation.

Qualifications:

• Associate degree in hospitality management, Business Administration, or related field preferred.
• Minimum of 3 years of experience in banquet management or catering operations, preferably in a hotel or upscale restaurant environment.
• Proven leadership skills with the ability to inspire and motivate a diverse team.
• Excellent communication, organizational, and problem-solving abilities.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Knowledge of food and beverage operations, banquet service protocols, and event planning best practices.
• Familiarity with hotel management systems, Microsoft Office Suite, and catering software is desirable.
• Flexibility to work evenings, weekends, and holidays as needed.

Join our team at the DoubleTree Hotel in Portland and be part of delivering exceptional experiences to our guests. Apply now and embark on an exciting career in hospitality!