Banquet Manager/Captain - AT&T Hotel & Conference Center
Austin, TX 78705
About the Job
Come join our F&B team as a full-time Banquet Manager (Captain)! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em!
OVERVIEW OF RESPONSIBILITIES:
The Banquet Manager will be responsible to assist The Director of banquets in operations at the AT&T Hotel and Conference Center. They will help with Organization, Par Levels, Maintenance Reports, Manage events and daily meetings, Purchases of food and equipment that might be needed to run the department, as well as meet and assist clients.
QUALIFICATIONS
- Assist Director of Banquets in the performance of duties
- In the absence of Director of Banquets, coordinate, control, and organize staff and maintain standards of service.
- Act as the client liaison with all the operational departments
- Ensure that all meeting rooms are set up correctly based on set up sheets
- Assign Pre/Post event duties
- Design sequence of service based on type of meal
- Monitor and maintain all banquet areas to be clean and hazard free at all times.
- Schedule all Banquet and Conference Services Staff based on business and levels of productivity
- Control payroll and maintain all necessary records.
- Coordinate functions with Service Staff, ensure appropriate setup of functions.
- Maintain constant interaction with all clients to ensure satisfaction.
- Coordinate services required by Stewarding Department, Convention Services and Kitchen.
- Maintain highest levels of quality performance by waiters at all time, consistent reinforcement and training to guarantee success.
- Maintain presence on floor to ensure that functions flow smoothly and without incident.
- Ensure all Banquet Checks are signed and posted timely and accurately
- Perform other duties as required by manager.
- Assignment of job duties to service staff
- Fluent in English language skills, Spanish is a plus
- Must be Friendly, Team-Player Service Oriented, and Lead by Example
- Maintain Equipment Pars Throughout the day
- Ensure pre-meals briefings are carried out for all events with team members
- Must be Well Organized
- Sees that guest’ satisfaction is achieved through effective supervision and delegation of responsibilities, checks on food quality and courteous performance of entire banquet staff
- Insure meal periods or events are set up on time and to predetermined standards
- Equipment Maintenance and proper Sanitation must be practiced
- Insure all staff are following Platinum Service Standards during the service
- Work closely with staff to maintain positive morale
MINIMUM REQUIREMENTS:
- A minimum of 2 years’ experience as a banquet manager or Captain is expected
- Associated degree in hospitality is preferred but not required
PHYSICAL REQUIREMENTS
- Must be able to stand for extended periods of time.
- Must be able to read, write, and speak in English.
- Occasionally lifting or pushing up to 50 lbs.
- Expected to maintain proper professional business attire appearance.
- Expected to be cleanly groomed and maintain proper hygiene, per employee handbook requirements.
TO BE CONSIDERED, APPLY DIRETLY ON OUR COMPASS CAREERS PAGE BY COPY/PASTE THIS LINK ON YOUR BROWSER : https://jobs.compassgroupcareers.com/job-invite/1303338/
The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:
- Paid Vacation Days (after 90 days of employment)
- Annual Merit Increases
- 11 Paid Holidays (after 90 days of employment)
- Ride the Bus for Free
- Free Daily Shift Meals
- Lockers & Locker Rooms with Showers
- Discounted Monthly UT Garage Parking
- Discount Gift Shop offerings
- Referral Bonus $
AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.
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Source : AT&T Hotel & Conference Center