Banquet Manager - FAIRMONT

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Claremont Club & Spa, A Fairmont Hotel is an Equal Opportunity Employer.
EOE

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. /M/F/V/D

Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following:             

• Consistently offer professional, friendly and engaging service
• Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed
• Address guest concerns and react quickly and professionally
• Train colleagues
• Balance operational, administrative and Colleague needs
• Conduct regularly scheduled departmental meetings
• Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place
• Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
• Assist in managing the departmental budget
• Follow Banquet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

• Previous Food & Beverage experience required
• Previous Point of Sale System experience preferred
• Computer literate in Microsoft Window applications an asset
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to): 

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 20 lbs.
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Salary Range: $72,000 - $82,000 USD Gross Annually 

Visa Requirements: Must provide proof of eligibility to work in the United States.