Banquet Lead - Suncadia

As Banquet Lead you will be integral part of the Banquets team, assisting and supporting Banquet Leadership in the creation and execution of exceptional events. Responsible for ensuring that all guests receive exceptional and efficient service at banquet and catering functions based on Suncadia’s established service standards. The Banquet Lead will always conduct themselves in a professional manner with a demeanor that supports the purpose and values (supporting behaviors) at Suncadia. TheBanquet Lead shall strive to provide exceptional service to both internal/external guestsandteam members at all times. They will be responsible for exemplifying the Suncadia Resort Culture as well as promoting Suncadia Resort as both the Destination and Employer of Choice! 

Salary: $20.00/hour + Gratuity

There's no place like Suncadia.  

A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.  

Why join our team?  

It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.  

• Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more 
• Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more! 
• A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year 
• Travel is good for the soul: Experience destinations around the country with team member hotel discounts 
• Growth: Opportunities for internal career growth and expansion 
• Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament 
• Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old 

*Some perks and benefits may vary based on job status

• Support Banquets Leadership in the supervision and execution of the daily functions of the Banquets Department
• Take lead on banquet events at the direction of Banquets Leadership
• Assist in the training of new banquets associates 
• Address any guest issue promptly and with concern
• Assist fellow servers whenever possible

• Complete assigned side work.  Side work is not optional and will be checked out by the supervisor-on-duty 
• Comply with all Washington State safety, health and labor regulations
• Comply with all Suncadia policies, procedures, and safety regulations
• Ensure all set-ups are completed in a timely manner according to Suncadia Resort standards and policies 
• Execute all banquet and catering events with exceptional guest service
• Read,  interpret, and execute banquet event orders (BEO’s) 
• Promote positive public/employee relations at all times 
• Knowledge of property-wide facilities and services
• Perform other duties and responsibilities as required or assigned

• Prior Banquets experience, in a resort environment preferred
• High school education or GED equivalent
• Current Washington state food handler permit required
• Current Washington state liquor license required
• Must be 18 years of age or older
• Ability to work a varied and flexible schedule, including mornings, evenings, weekends, and holidays
• Ability to learn basic bartending skills; willing to occasional work bar shifts; if over 21 years old 
• Ability to work well with others and function well in fast paced environment
• Able to communicate well with team members and customers
• Knowledge of food and beverage products
• Knowledge of property-wide facilities and services
• Possess excellent telephone and organizational skills