Banquet Houseperson Supervisor - Sunriver Resort

Sunriver Resort is hiring to be a part of our Banquets team! The Banquets Houseman Supervisor is responsible for providing leadership and guidance to the Banquet Houseman team. They will work with the team to ensure all events are accurately set-up and taken down. The Banquets Housemen Supervisor will assist in maintaining the AAA Four Diamond Standards.

The Banquet Houseperson Supervisor will always conduct them self in manner which supports the Core Values of Sunriver Resort: Trust, Commitment, and Open and Honest Communication. S/he Lead shall strive to provide exceptional service to both internal and external guests at all times and for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

• Maintains a commitment to customer service and guest satisfaction
• Maintains an up to date working knowledge of all resort amenities as well as any special events
• Prepares all banquet space prior to events
• Tears down all banquet space after events
• Follows Banquet Event Orders with strong attention to detail
• Maintains a strong knowledge of various types of set-up
• Assists the banquet servers/captains with clearing of tables as needed
• Assists the A/V team with setting up equipment
• Assists with all set-up functions to include setting silverware, draping tables, folding napkins and arranging centerpieces/décor
• Removes centerpieces/décor after events and stores appropriately
• Removes soil linens and stores appropriately
• Assists with transporting food/beverages to event location
• Attends appropriate resort, division and department meetings
• Maintains the cleanliness of banquet storage rooms
• Assembles dance floors
• Arranges buffets, stages and podiums
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Communicates all pertinent information to the banquets team
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.
• Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.

• High school education required
• At least one year of customer service experience preferred
• Prior hospitality experience preferred
• Must be a United States citizen or possess a valid work permit
• Must have valid Oregon driver’s license and meet company driving standards
• Must possess valid OLCC card upon hire
• Must possess valid Food Handler’s card upon hire
• Must always ensure a teamwork environment
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must be able to stand on feet and walk throughout the day,
• Must be able to frequently lift and carry up to 50 lbs;
• Must be able to bend, squat, push, pull frequently