Banquet Captain - Sonesta

Job Description Summary In charge of the successful execution of all banquet events assigned by the banquet manager. Also responsible for assigned paperwork and other duties as needed. Job Description Supervise and coordinate the activities of the banquet staff to ensure the successful completion of all banquet functions. The ideal candidate has a passion for hospitality and providing exceptional guest service.

Work Environment

• Must be able work in a fast-paced environment. • Majority of work takes place indoors. • Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.

Physical Demands

• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Frequent bending, kneeling and reaching. • Ability to stand during entire shift. Expected Hours of Work • Must be flexible to work variable days of the week to include weekends and holidays. • Must be flexible to work variable shifts (days, nights, overnights). • Ten to twelve hour shifts sometimes required. Education and Experience • Two years of experience as a banquet server in full service hotel preferred - preferably in an upscale establishment. • High school diploma or General Education Degree (GED) preferred. Principal Duties and Responsibilities (Essential Functions) include: Ensure that that the information in banquet event orders is accurate. Ensure that banquet staff members complete tasks in accordance to banquet event orders and Sonesta standards. Inspect functions areas and ensure the cleanliness of the public areas at all times. Engage and communicate with group representative throughout the function to ensure complete guest satisfaction. Communicate any changes to banquet event orders to all departments in a timely manner and coordinate the banquet set-ups and changes to schedules of Monitor staffing levels and adjust according to business demands. Post all banquet checks at end of day and turn in to Night Audit. Coordinate and time functions to ensure quality of food. Adhere to established safety and sanitation guidelines. Adhere to uniform and grooming standards. Perform other duties or projects as requested by management. Additional Job Description Attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Excellent organizational skills and attention to detail. Able to work quickly without compromising quality. Must be able to stand and exert fast-paced mobility for entire shift. Ability to work cohesively with co-workers as part of a team. Food handlers and TIPS certificates required. Previous front facing guest service experience required. Must read, write and speak the English language fluently. Experience with computerized cash registers preferred. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.