Banquet Captain - Texas A&M Hotel and Conference Center

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

 

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Location Description:

  Embark on a fulfilling career at the Texas A&M Hotel and Conference Center, proudly managed by Pyramid Global, where the spirit of Aggieland meets unparalleled hospitality. With 250 well-appointed guest rooms, 23 flexible meeting rooms, and an expansive 35,000 sq ft of meeting space, our hotel provides a unique workplace immersed in the culture of Texas A&M.   Join our team and become part of an environment where you can contribute to exceptional guest experiences while embracing the dynamic energy of Texas A&M. As a member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match, and recognition programs designed to celebrate your dedication.   If you're seeking a career that seamlessly blends hospitality with the pride and tradition of Texas A&M, consider joining us at the Texas A&M Hotel and Conference Center. Your journey towards a fulfilling career in this vibrant and esteemed setting starts here. Gig 'em!

Overview:

CULTURE & CHARACTER:

All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations:

• Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily.
• Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other.
• Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do.
• Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity.
• Excellence - We always strive to make today a little better than yesterday.

 

JOB DESCRIPTION:

The Banquet Captain will supervise the banquet service team in preparing for and executing banquet functions at the Texas A&M Hotel and Conference Center.

 

COMPENSATION & BENEFITS:

• $18 - $20/hr plus service charge percentage
• Paid biweekly (every two weeks)
• Extensive health benefits paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.

 

SCHEDULE:

• Full-time: 30-40 hours per week depending on level of business forecasted
• Days of week/weekend scheduled will vary depending on level of business forecasted.
• Shift options: Start tines vary based on forecasted events.
• All candidates must be available and are expected to work Game Days, Ring Ceremonies, Graduation, Holidays and other high occupancy times due to special events.

 

ESSENTIAL FUNCTIONS:

• Supervise and participate in the setup, preparation, service, and tear down of banquet functions
• Provide training to staff.
• Making sure function starts on time with all the client needs and being able to respond to to guest request quickly.
• Ensure all safety procedures are followed.
• Conduct pre-event meetings.
• Interact with guests, event coordinators, property conference managers, and other departments needed to successfully execute events.
• Evaluate and provide corrective action to team members.
• Fill out necessary paperwork for functions (order stewarding, chaffing dishes, tables and miscellaneous products)
• Assist in conducting pre-shift and huddle meetings informing the staff all necessary information about the event they are working.
• Ensure high grooming and hygiene standards are met by all Banquet staff.
• Assists the Banquet Manager to establish maintenance, repair, and cleaning schedules for all Banquet equipment.
• Giving the guest the best experience possible by going above and beyond
• Close all Banquet checks at the end of their function.
• Help Manage department service standards, POS station, schedules and labor/beverage costs.
• Attend necessary meetings involving events such as BEO meetings.
• Help maintain/updating BEOS/ function sheets.
• Check Banquet rooms, service, kitchen areas for cleanliness, proper set up.

Qualifications:

• High school diploma or equivalent
• Two years food and beverage experience, leadership and banquet-specific experience a plus
• Excellent customer service skills
• Exceptional knowledge and understanding of various banquet and food service techniques and standards.
• Pleasant and helpful personality
• Computer Basics
• Must be able to read and speak primary language used in the workplace, English
• Organized and efficient

Compensation Range:The compensation for this position is $18.00/Hr. - $20.00/Hr. based on qualifications and experience.